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- Tasks: Join us as a Part-Time Evening Room Attendant, ensuring our rooms shine for every guest.
- Company: Firmdale Hotels is an award-winning group known for luxury and exceptional service in hospitality.
- Benefits: Enjoy competitive pay, flexible hours, wellness perks, and exclusive discounts on travel and dining.
- Why this job: Be part of a dynamic team in a stylish environment that values excellence and creativity.
- Qualifications: We seek detail-oriented individuals with strong teamwork and customer service skills.
- Other info: Join a company recognised as one of the best places to work in hospitality!
Are you ready to embark on an exciting journey with Firmdale Hotels, where exceptional service meets unparalleled style? We are thrilled to offer a captivating opportunity for a Part-Time Evening Room Attendant to become a valued member of our esteemed team at Dorset Square Hotel.
As a Part-Time Evening Room Attendant, you will play a pivotal role in maintaining the impeccable standards that Firmdale Hotels are renowned for. Your primary responsibility will be to ensure that each of our exquisitely designed rooms is cleaned and maintained to perfection, ensuring every guest enjoys a stay that exceeds their expectations.
We are seeking individuals who possess a keen eye for detail and a dedication to teamwork. If you thrive in a dynamic environment where excellence is the standard, then you are the perfect fit for our team.
What You Need:
- Ability to thrive under pressure, maintaining composure and delivering results amidst dynamic demands.
- A demonstrated commitment to excellence, with an unwavering attention to detail that ensures every aspect of our guests\’ experience is flawless.
- A passion for providing unparalleled customer service, going above and beyond to create memorable moments for our guests.
- Strong organisational and communication skills, essential for collaborating effectively with colleagues to achieve our shared goals.
- A collaborative spirit, embracing the opportunity to work closely with a diverse team dedicated to delivering exceptional experiences.
What We Offer:
- Competitive hourly rate of £15.50 to £17.00, inclusive of service charge.
- Access to Wagestream, our financial wellbeing app. Stream your accrued earnings before payday, benefit from everyday savings, and real-time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative, and complementary therapies).
- Discounted cinema tickets, gym memberships, travel, retailers, and restaurants.
- Complimentary meals on shift.
- Referral bonus scheme for recommending top talent.
- Flexible scheduling without split shifts.
- Dry cleaning service for work attire and discounted personal dry cleaning.
- Enhanced holiday allowance based on length of service.
- Season ticket loan for convenient commuting.
- Ongoing training, professional development, and fully funded English lessons.
- Regular social events, team activities, and fitness sessions.
- Benefits like cycle to work scheme and annual long service awards.
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks.
- And much more!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. Renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognized by the hospitality and travel industries for our team\’s achievements, including awards like The Times Best Places to Work 2024 and 2025, the Kings Award for Enterprise 2024, and various accolades for culinary excellence and hospitality standards.
You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/
Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Immigration Act 1996, all applicants must have the right to live and work in the UK. Documentation will be required at interview.
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Evening Room Attendant employer: Dorset Square Hotel
Contact Detail:
Dorset Square Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Room Attendant
✨Tip Number 1
Familiarise yourself with the unique style and values of Firmdale Hotels. Understanding their commitment to exceptional service and attention to detail will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your ability to work under pressure by sharing specific examples from previous roles. This will demonstrate your capability to maintain composure and deliver results in a dynamic environment, which is crucial for the Evening Room Attendant position.
✨Tip Number 3
Showcase your passion for customer service by preparing anecdotes that illustrate how you've gone above and beyond for guests in past experiences. This will resonate well with the hiring team, as they value creating memorable moments for their guests.
✨Tip Number 4
Network with current or former employees of Firmdale Hotels if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed in the role.
We think you need these skills to ace Evening Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Evening Room Attendant position. Tailor your application to highlight how your skills and experiences align with what Firmdale Hotels is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in hospitality or cleaning roles. Emphasise your attention to detail, teamwork, and customer service skills, as these are crucial for this position.
Write a Personalised Cover Letter: Include a cover letter that expresses your enthusiasm for the role and the company. Mention specific aspects of Firmdale Hotels that attract you, and explain how you can contribute to their commitment to exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for the role.
How to prepare for a job interview at Dorset Square Hotel
✨Showcase Your Attention to Detail
As an Evening Room Attendant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you demonstrated this skill, whether in cleaning, organising, or providing service.
✨Emphasise Teamwork
Firmdale Hotels values collaboration. Share instances where you successfully worked as part of a team, highlighting how you contributed to achieving shared goals and maintaining high standards.
✨Demonstrate Your Customer Service Passion
Prepare to talk about your commitment to exceptional customer service. Think of memorable moments when you went above and beyond for guests, as this aligns with the hotel's ethos of creating unforgettable experiences.
✨Stay Calm Under Pressure
The role requires composure in a dynamic environment. Be ready to discuss how you've handled stressful situations in the past, showcasing your ability to maintain quality service even when demands are high.
