Contact Officer

Contact Officer

Dorchester Full-Time 26106 - 28653 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Contact Officer, you'll handle inquiries and support the community daily.
  • Company: Join the Bournemouth Police Station team, dedicated to serving and protecting the local area.
  • Benefits: Enjoy competitive pay, yearly increments, and a supportive work environment.
  • Why this job: Make a real difference in your community while gaining valuable experience in law enforcement.
  • Qualifications: Must be 18 or older; no specific experience required, just a passion for helping others.
  • Other info: This role includes a shift allowance and opportunities for career growth.

The predicted salary is between 26106 - 28653 £ per year.

Location: Bournemouth Police Station (OC), Police Headquarters, Winfrith, Dorset

Salary: Scale D - Starts at £26,106 rising by yearly increments to a maximum of £28,653 per annum

Owing to the nature of the role, candidates will need to have reached the age of 18 by the start date.

The commencing salary will be Scale D £28,409 to £31,180 per annum inclusive of a 14% shift allowance.

Contact Officer employer: Dorset Police

As a Contact Officer at Bournemouth Police Station, you will join a dedicated team committed to serving the community in a supportive and dynamic environment. Our organisation prioritises employee growth through ongoing training and development opportunities, while also offering competitive salaries and a generous shift allowance. With a strong emphasis on work-life balance and a culture of collaboration, we ensure that our staff feel valued and empowered to make a meaningful impact in their roles.
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Contact Detail:

Dorset Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contact Officer

✨Tip Number 1

Familiarise yourself with the local community and current issues in Bournemouth. Understanding the specific needs and concerns of the area will help you demonstrate your commitment to the role during interviews.

✨Tip Number 2

Network with current or former Contact Officers if possible. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, which can help you prepare for any questions during the interview.

✨Tip Number 3

Showcase your communication skills by engaging in community events or volunteering. This experience can highlight your ability to interact effectively with diverse groups, a key aspect of being a Contact Officer.

✨Tip Number 4

Research the values and mission of the police force in Dorset. Aligning your personal values with theirs can make a strong impression and demonstrate your genuine interest in contributing to the community.

We think you need these skills to ace Contact Officer

Excellent Communication Skills
Customer Service Orientation
Conflict Resolution
Attention to Detail
Empathy and Understanding
Problem-Solving Skills
Ability to Work Under Pressure
Teamwork and Collaboration
Time Management
Data Entry and Management
Knowledge of Police Procedures
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Contact Officer. Tailor your application to highlight relevant skills and experiences that align with the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the position.

Write a Compelling Cover Letter: Your cover letter should complement your CV by providing more context about your motivation for applying. Explain why you want to work as a Contact Officer and how your background makes you a great fit for the role.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Dorset Police

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Contact Officer. Familiarise yourself with the key duties and expectations outlined in the job description, as this will help you answer questions confidently and demonstrate your suitability for the role.

✨Showcase Your Communication Skills

As a Contact Officer, effective communication is crucial. Prepare examples from your past experiences where you successfully communicated with diverse groups or handled difficult situations. This will highlight your ability to connect with the community and colleagues alike.

✨Demonstrate Problem-Solving Abilities

Be ready to discuss scenarios where you've had to think on your feet and resolve issues quickly. The interviewers will be looking for your ability to handle challenging situations, so prepare specific examples that showcase your problem-solving skills.

✨Research the Organisation

Take some time to learn about the Bournemouth Police Station and its values. Understanding their mission and recent initiatives can help you tailor your answers and show that you're genuinely interested in being part of their team.

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