Dorset Police is seeking a Dispatch and Contact Officer based in Winfrith to join the Dorset Contact Management team. The role focuses on delivering a high-quality customer journey for the public, police officers and staff, and directing officers to incidents via radio and digital channels.
Initially you will work as a triage operator to become familiar with the Contact Centre and enquiry types. Training will be provided after you start, with duration varying by the next course; a positive
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24/7 Incident Dispatch & Contact Officer employer: Dorset Police
Dorset Police is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. Located in Exeter, this role as a Complaints Investigator provides unique opportunities to engage with the community while ensuring compliance and improving public service standards. Employees benefit from a hybrid working model, fostering a balance between personal and professional life, alongside ongoing training and growth opportunities within the organisation.
