At a Glance
- Tasks: Manage daily office tasks, answer calls, register referrals, and book appointments.
- Company: Join Dorset HealthCare, a dynamic and inclusive healthcare provider.
- Benefits: Competitive salary, DBS check covered, and opportunities for career growth.
- Other info: Be part of an outstanding Trust rated highly by patients and staff.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Excellent communication, advanced typing skills, and attention to detail required.
The predicted salary is between 25020 - 30580 £ per year.
Dorset Health Care Orthotics Service has a full-time vacancy for a Clinic Support Administrator based at Maple Place in Poole., The post holder will be responsible for managing the day-to-day office-based tasks, such as answering the phone, registering referrals, use of EPR (Electronic Patient Record), booking appointments, dealing with enquiries, and placing orders.
You will have, telephone and face-to-face contact with members of the public, daily communication with clinicians, other Health Care Professionals, and members of the Trust.
We are looking for a motivated individual with an eagerness to assist the team in any way required.
Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
The Orthotics Service is a small but busy service, and we are looking for an adaptable and self-motivated individual to join our team.
You will have excellent communication skills, advanced typing skills, exceptional attention to detail, and can cope well under pressure in a busy clinic and reception environment.
At Dorset Health Care we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services.
We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019.
It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.
Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people.
We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity.
We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know.
And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
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Clinic Support Administrator in Poole employer: Dorset Healthcare
Dorset HealthCare University NHS Foundation Trust is an exceptional employer, dedicated to empowering its staff and providing outstanding healthcare services in the beautiful surroundings of Dorset. With a strong emphasis on employee growth through in-house development programmes, a commitment to diversity and inclusion, and a supportive team environment, you will have the opportunity to make a meaningful impact in the community while enjoying a fulfilling career. Join us and be part of a workforce that values excellence, compassion, and expertise in all we do.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Support Administrator in Poole
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Dorset Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Dorset Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Dorset Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinic Support Administrator in Poole
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Dorset Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Dorset Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Dorset Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Dorset Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Dorset Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Dorset Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
