At a Glance
- Tasks: Support consultants by managing clinical correspondence and patient referrals efficiently.
- Company: Join the University Hospitals Dorset NHS Foundation Trust, a leader in healthcare.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Be part of a dynamic team focused on patient safety and quality care.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: 5 GCSEs including English or equivalent, with strong typing and computer skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Supporting consultants and consultant secretaries in providing an efficient secretarial service.
This will involve the typing of all clinical correspondence i. e. clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.
- To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary.
Understand and be proactive in managing this and highlight any potential issues to prevent breaches.
This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets.
- Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.
- Photocopying and general filing to include correspondence, results in hospital notes when required.
- Be responsible for out-going post, meeting afternoon deadline assisting post workers when required.
- Dealing with telephone queries in an appropriate manner as instructed by the consultant secretary.
- Ensuring all referrals are collected on a daily basis and distributed to the appropriate clinician without delay.
This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies.
- Prepare an adequate instruction daily work sheet to be used in the post holder’s absence.
- Maintain confidentiality at all times.
Deal with confidential sensitive information about patients.
Adhere to policies and statutory Health and Safety requirement of the University Hospitals Dorset NHS Foundation Trust.
- To maintain patient safety through rigorous and consistent compliance with Trust policies for the prevention and control of infection, including hand hygiene.
To undertake appropriate mandatory training and updates in infection prevention and control.
Person specification
Qualifications
- RSA II or equivalent touch typing/computer skills
- Minimum 5 GCSE’s including English or equivalent
- NVQ Level 2 in Business Administration or relevant experience.
- Technical Skills
- Data accuracy on computer systems
- Microsoft Teams
- Experience of working with Hospital Systems
Experience
- Secretarial experience or similar
- Working with people at all levels
- NHS Medical secretary experience
- Experience of working at UHD in a similar role
- NHS medical secretary experience
- Personal attributes
- Team Player
- Ability to organise own workload
- Urology Support Secretary • Bournemouth, UK
- #J-18808-Ljbffr
Urology Support Secretary employer: Dorset Clinical Commissioning Group
As an Early Pregnancy Assessment Unit Nurse Specialist, you will thrive in a supportive and dynamic work environment that prioritises professional development and employee well-being. Our commitment to fostering a collaborative culture ensures that you will have access to ongoing training opportunities and the chance to make a meaningful impact in women's health. Located in a vibrant community, we offer unique advantages such as flexible working arrangements and a strong emphasis on work-life balance.
Contact Details:
Dorset Clinical Commissioning Group Recruitment Team
