Detailed job description
and main responsibilities For further details about this exciting opportunity, including the full scope of responsibilities, key duties and person specification, please refer to the attached Job Description and Personal Specification documents. These documents provide comprehensive information about the role, including the day-to-day responsibilities, required knowledge, skills and experience, and the contribution the post holder will make in supporting Medical eRostering and associated workforce systems across the Trust. We encourage all applicants to review the documentation carefully to gain a full understanding of the role and to ensure their application demonstrates how they meet the essential and desirable criteria.
Person specification
Qualifications
Essential criteria
- Degree or equivalent experience
Desirable criteria
- Relevant qualification in Workforce Systems, Information Systems, Workforce Planning or Project Management
Experience
Essential criteria
- Experience of administering, supporting or developing workforce systems, eRostering systems or similar business-critical systems
- Experience of supporting end users and resolving workforce or system-related issues
- Experience of working with complex workforce data, staff rotas or rostering information
Desirable criteria
- Experience of using Healthrota
- Experience of ESR administration and support
- Experience of rota compliance monitoring, workforce planning or roster optimisation
Technical Skills/Competencies
Essential criteria
- Ability to provide advice, guidance and support to system users
- Ability to provide practical advice and guidance on Medical eRostering and workforce systems
- Ability to investigate and resolve system or process-related issues
Desirable criteria
- Experience of workforce systems configuration, testing and implementation
- Experience of developing user guides, training materials or communications
Knowledge
Essential criteria
- Knowledge of workforce rostering processes and workforce management systems
- Knowledge of data quality principles and information governance requirements
- Knowledge of stakeholder engagement and service improvement methodologies
Desirable criteria
- Knowledge of Medical eRostering best practice
- Knowledge of EWTD and workforce compliance requirements
Interpersonal Skills
Essential criteria
- Evidence of building effective working relationships with stakeholders at all levels
- Evidence of delivering high levels of customer service and user support
- Ability to communicate technical information clearly and effectively
- Evidence of using initiative to solve problems and improve services
Desirable criteria
- Experience of delivering training, workshops or presentations
Personal Attributes
Essential criteria
- Evidence of strong organisational skills and the ability to manage competing priorities
- Evidence of a proactive and solution-focused approach to work
- Commitment to continuous improvement and customer service excellence
Desirable criteria
- Demonstrable interest in digital transformation and workforce systems development
Language requirement
Essential criteria
- Able to communicate effectively in English, both verbally and in writing, to undertake the requirements of the role
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Workforce Systems Administrator (Medical Staff) in Poole employer: Dorset Clinical Commissioning Group
As an Early Pregnancy Assessment Unit Nurse Specialist, you will thrive in a supportive and dynamic work environment that prioritises professional development and employee well-being. Our commitment to fostering a collaborative culture ensures that you will have access to ongoing training opportunities and the chance to make a meaningful impact in women's health. Located in a vibrant community, we offer unique advantages such as flexible working arrangements and a strong emphasis on work-life balance.
Contact Details:
Dorset Clinical Commissioning Group Recruitment Team
