To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Qualifications
- Good level of general education
- Vocational Level 3 qualification in Customer Service / Management of Administration or equivalent knowledge base
Experience
- Experience of clerical duties in office / administration environment
- Experience in the use of IT / computer skills
- Experience of working in the NHS or on a reception desk
Knowledge
- Ability to respond to a range of people in a courteous and professional manner
- To understand and be able to maintain confidentiality
- Ability to answer patients queries or know where to refer them
- Competent in using Microsoft Office Software
- Excellent communications in person, via telephone and written
- Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks.
- Good keyboard skills requiring high percentage of accuracy.
- Previous experience in communicating with senior clinical / managerial colleagues and patients
- Experienced user of University Hospitals Dorset IT systems, i.e. eCAMIS / Systm1 / Agyle
Personal Attributes
- Interest in working in the healthcare sector/NHS environment
- Methodical approach to organising work, ability to prioritise
- Ability to work and remain calm under pressure
- Well presented, professional behaviour, settling and maintaining a high personal and professional standard that enables effective working relationships with other
Language requirement
- Able to speak English as necessary to undertake the role
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Receptionist Administrator - Emergency Department in Poole employer: Dorset Clinical Commissioning Group
As an Early Pregnancy Assessment Unit Nurse Specialist, you will thrive in a supportive and dynamic work environment that prioritises professional development and employee well-being. Our commitment to fostering a collaborative culture ensures that you will have access to ongoing training opportunities and the chance to make a meaningful impact in women's health. Located in a vibrant community, we offer unique advantages such as flexible working arrangements and a strong emphasis on work-life balance.
Contact Details:
Dorset Clinical Commissioning Group Recruitment Team
