Improvement Manager in Poole

Detailed job description

and main responsibilities

Partnering with clinical teams to design effective, sustainable solutions to complex service challenges.

Driving project delivery, ensuring strong clinical engagement and ownership.

Working with internal and external stakeholders — including patient and carer representatives — to ensure improvements deliver real, measurable benefits.

Acting as a role model for innovation, quality improvement and transformation methodologies.

Representing the Trust locally and nationally as required

Ensuring all improvement activity aligns with Trust priorities around safety, quality, patient experience, efficiency and productivity

Person specification

Qualifications

Essential criteria

• Educated to degree level or equivalent

Qualifications

Essential criteria

• Masters level qualification or equivalent experience

Qualifications

Essential criteria

• Evidence of significant personal development through formal courses and/or experience

Qualifications

Essential criteria

• Training in large scale change/quality improvement/effective resource management

Desirable criteria

• Prince 2 / MSP (Managing Successful Programmes) or equivalent

Knowledge

Essential criteria

• Experience of working across boundaries, engaging and managing a broad range stakeholders
• Experience of leading teams engaged in clinical pathway redesigns and delegating, plans and responsibilities to ensure delivery
• Extensive NHS Clinical Operational experience as either a Directorate or Clinical Manager
• NHS acute provider experience

Desirable criteria

• Experience in managing projects involving large scale transformation and/or service redesign

Skills

Essential criteria

• Highly numerate and able to communicate and present articulately both verbally and in writing
• Ability to assimilate, interpret and analyse highly complex information and data to ensure effective reporting and progress of projects
• Ability to simplify highly complex issues and communicate challenging concepts to a variety of audiences in a memorable and engaging way

Desirable criteria

• Proven ability in service development and redesign in providing high quality care and treatment to patients
• Ability to produce models of activity that incorporate differing scenarios

Knowledge

Essential criteria

• Knowledge and comprehensive understanding of the clinical pathways across / within Acute setting
• Knowledge of, and ability to use, relevant project management tools and techniques
• Knowledge of the principles of organisational change and continuous improvement
• Knowledge of relevant governance structures, Trust policies, procedures guidelines and protocols
• Knowledge of the principles of skills transfer at all levels in an organisation

Desirable criteria

• In depth knowledge of all current health service issues

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