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- Tasks: Coordinate eye appointments and provide excellent customer service.
- Company: Join a supportive team in a healthcare setting.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a difference in patients' lives while developing your skills.
- Qualifications: GCSE-level numeracy and literacy, plus customer service experience.
- Other info: Fast-paced environment with a focus on teamwork and support.
The predicted salary is between 30000 - 42000 £ per year.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Qualifications
- Good standard of numeracy and literacy equivalent to GCSE
Experience
- Customer Service experience
- General clerical duties within an office experience
Technical skills
- Competent in using Microsoft Office Software
- Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks.
Interpersonal skills
- Ability to work as part of a team.
Personal Attributes
- Ability to work under pressure
- Ability to deal with emotionally stressful situations and resolve confrontational issues both face to face and on the telephone
- Ability to work and remain calm under pressure
Language requirement
- Able to speak English as necessary to undertake the role
Eye Appointments Coordinator in Bournemouth employer: Dorset Clinical Commissioning Group
Contact Detail:
Dorset Clinical Commissioning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eye Appointments Coordinator in Bournemouth
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps us see how you'd fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. It shows us that you’re engaged and keen to learn more about what we do.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows us that you’re polite and professional, which is always a plus!
We think you need these skills to ace Eye Appointments Coordinator in Bournemouth
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the full job description and person specification. This will help you understand what we're looking for and tailor your application accordingly.
Show Off Your Customer Service Skills: Since customer service experience is key for this role, highlight any relevant experiences in your application. We want to see how you've handled stressful situations and resolved issues effectively.
Be Detail-Oriented: Attention to detail is crucial for the Eye Appointments Coordinator role. Make sure your application is free from typos and errors, and demonstrate your accuracy in previous roles or tasks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dorset Clinical Commissioning Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly read the job description and person specification. Understand the key responsibilities and required skills for the Eye Appointments Coordinator role so you can tailor your answers to show how you fit perfectly.
✨Showcase Your Customer Service Skills
Since customer service experience is crucial for this position, prepare specific examples from your past roles where you successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to deal with emotionally charged scenarios.
✨Demonstrate Attention to Detail
As the role involves clerical duties and accuracy, be ready to discuss how you ensure precision in your work. You might want to mention any tools or methods you use to double-check your work, especially when dealing with repetitive tasks.
✨Stay Calm Under Pressure
Prepare to discuss how you manage stress and maintain composure in challenging situations. Think of a time when you had to resolve a confrontation either face-to-face or over the phone, and explain how you handled it effectively.
