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- Tasks: Manage eye appointments and provide excellent customer service in a busy environment.
- Company: Join a supportive team dedicated to patient care and service excellence.
- Benefits: Gain valuable experience, develop your skills, and enjoy a friendly workplace.
- Why this job: Make a difference in people's lives while honing your administrative skills.
- Qualifications: GCSE-level numeracy and literacy, plus customer service experience.
- Other info: Perfect for those who thrive under pressure and enjoy teamwork.
The predicted salary is between 28800 - 43200 £ per year.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
- Qualifications
- Good standard of numeracy and literacy equivalent to GCSE
- Customer Service experience
- General clerical duties within an office experience
- Competent in using Microsoft Office Software
- Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks.
- Ability to work as part of a team.
- Ability to work under pressure
- Ability to deal with emotionally stressful situations and resolve confrontational issues both face to face and on the telephone
- Ability to work and remain calm under pressure
- Able to speak English as necessary to undertake the role
Eye Appointments Clerk in Bournemouth employer: Dorset Clinical Commissioning Group
Contact Detail:
Dorset Clinical Commissioning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eye Appointments Clerk in Bournemouth
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. It shows you’re engaged and gives you a chance to assess if the job is right for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Eye Appointments Clerk in Bournemouth
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description and person specification carefully. This will help us understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Showcase Your Customer Service Skills: Since customer service experience is essential for this role, be sure to include specific examples of how you've excelled in this area. We want to see how you've handled challenging situations and provided excellent service in the past.
Highlight Your Technical Skills: Make sure to mention your proficiency with Microsoft Office and any other relevant software. We value attention to detail, so if you've worked on tasks that required accuracy, let us know!
Keep It Professional Yet Personal: While we want your application to be professional, don't hesitate to let your personality shine through. Show us how you can remain calm under pressure and work well in a team. And remember, apply through our website for the best chance!
How to prepare for a job interview at Dorset Clinical Commissioning Group
✨Know Your Stuff
Before the interview, make sure you thoroughly read the job description and person specification. Understand the key responsibilities and essential criteria, especially around customer service and clerical duties. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Skills
Be ready to discuss your experience with Microsoft Office and any relevant clerical tasks. Prepare specific examples of how you've used these skills in previous roles. Highlight your attention to detail and accuracy, especially when handling repetitive tasks, as this is crucial for the role.
✨Stay Calm Under Pressure
Since the role involves dealing with emotionally charged situations, think of examples where you've successfully managed stress or conflict. Practice how you would respond to challenging scenarios, demonstrating your ability to remain calm and professional, both face-to-face and over the phone.
✨Team Player Vibes
Emphasise your ability to work as part of a team. Think of times when you collaborated effectively with colleagues to achieve a common goal. This will show that you can contribute positively to the workplace culture and support your team in high-pressure situations.
