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- Tasks: Drive and deliver donated stock, supporting our charity's mission.
- Company: Join Dorothy House Hospice Care, making a difference in the community.
- Benefits: Enjoy competitive pay, annual leave, bonuses, and discounts across 30 stores.
- Other info: Flexible hours with excellent training and career growth opportunities.
- Why this job: Be a key player in providing compassionate care while driving.
- Qualifications: Must have a full UK driving licence and a friendly attitude.
The predicted salary is between 12 - 12 £ per hour.
Part time - 22.5 hours per week (3 days out of 7 - with some weekend working). Location: Based from Corsham Warehouse.
WHY THIS ROLE?
Looking for a practical, hands‑on role with purpose? Our charity retail operation plays a vital role in funding compassionate, specialist care for people with life‑limiting illnesses and their families. Every collection and delivery you complete directly helps support our patients and their loved ones. As a Van Driver at Dorothy House Hospice Care, you'll be responsible for collecting and delivering donated stock between our shops, warehouse, and customers' homes. You'll be a key ambassador for Dorothy House, providing a friendly, professional service while helping keep our retail operation running smoothly. We'll provide the training, support and equipment you need to succeed. This role would suit someone who enjoys driving, physical work, and being part of a team that makes a real impact in the community.
ABOUT THE BENEFITS
- Discretionary Bonus scheme - a yearly bonus for our retail staff
- 23 days annual leave plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year!
- Excellent training and development program from day one, to support and grow you through your career!
- Pension with Life Assurance.
- Colleague discount across our 30 retail stores.
- 45p per mile for work travel.
- Mindful Employer Plus Charter - offering access to impartial, confidential support
WHAT WILL THE ROLE INVOLVE?
- Safely collecting and delivering donated stock to and from shops, customers' homes, the warehouse and other agreed locations
- Driving Dorothy House vehicles responsibly and in line with road traffic laws and organisational policies
- Completing daily vehicle safety checks and reporting any defects or maintenance issues promptly
- Keeping vehicles clean, tidy and compliant with all legal requirements
- Providing excellent customer service when interacting with donors, customers, staff and volunteers
- Communicating clearly and professionally with customers, both face‑to‑face and over the phone
- Supporting the efficient use of space and maintaining high standards of cleanliness and organisation within the warehouse, vehicles and storage areas
- Supporting the effective operation of the Gift Aid scheme by collecting donor information in line with GDPR guidelines
- Working flexibly to meet the needs of the retail operation, including responding to changes in procedures or priorities
ABOUT YOU
Essential requirements:
- Experienced driver with a full and clean UK driving licence
- Physically fit and able to meet the manual handling demands of the role
- A courteous, professional manner with a commitment to excellent customer service
- Flexibility in working patterns to meet operational needs
Desirable requirements:
- Experience working in retail, a charity environment or as a commercial driver
Van Driver employer: Dorothy House
Contact Detail:
Dorothy House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dorothy House. Understand their mission and values, and think about how your role as a Van Driver fits into that. This will show them you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! As a Van Driver, you'll be interacting with donors and customers regularly. Think of examples from your past experiences where you provided excellent service, and be ready to share those stories during your chat.
✨Tip Number 3
Be prepared for practical assessments! Since this role involves driving and manual handling, you might be asked to demonstrate your skills. Brush up on your driving techniques and be ready to show how you handle stock safely and efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Dorothy House family. Don’t miss out on this opportunity!
We think you need these skills to ace Van Driver
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience in your application. We want to see that you have a full and clean UK driving licence, so don’t forget to mention it upfront!
Customer Service is Key: As a Van Driver, you'll be the face of Dorothy House. Share any past experiences where you've provided excellent customer service. We love seeing candidates who are friendly and professional!
Be Honest About Your Availability: Flexibility is important for this role, so let us know about your availability. If you can work weekends or adjust your schedule, make that clear in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Dorothy House
✨Know Your Route
Familiarise yourself with the local area and potential delivery routes. Being able to discuss your knowledge of Corsham and surrounding areas will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since you'll be interacting with donors and customers, demonstrating your ability to communicate clearly and professionally is key.
✨Highlight Your Physical Fitness
Be ready to discuss your physical capabilities and any relevant experience with manual handling. This role requires a good level of fitness, so mentioning any past jobs or activities that involved physical work can give you an edge.
✨Emphasise Team Spirit
Talk about your experience working in teams and how you contribute to a positive work environment. The role is all about collaboration, so showing that you’re a team player will resonate well with the interviewers.