At a Glance
- Tasks: Support the Shop Manager in running charity shops and creating a welcoming environment.
- Company: Join Dorothy House Hospice Care, making a difference in your community.
- Benefits: Enjoy a competitive salary, bonus scheme, generous leave, and great training.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real impact while building your leadership skills in a supportive team.
- Qualifications: Passion for people, teamwork, and a positive attitude are essential.
The predicted salary is between 24970 - 24970 € per year.
Full time - 37.5 hours per week (working 5 days out of 7) Location: Devizes area
WHY THIS ROLE?
Looking for a role with purpose and the chance to build your confidence in a leadership position? Our charity retail shops play a vital role in funding compassionate, specialist care for people with life‑limiting illnesses and their families. Every sale directly helps us provide comfort, dignity, and support when it’s needed most. As a Mobile Deputy Shop Manager at Dorothy House Hospice Care, you'll work closely with our Shop Manager teams across your area to support the day‑to‑day running of our busy charity shops. You’ll help create a welcoming and engaging experience for customers, donors and volunteers across the stores, while playing an important part in supporting your local community. We’ll provide all the tools, training and ongoing support you need to succeed. No retail or charity experience is required – just a passion for people, a positive attitude and a willingness to learn and step up when needed.
ABOUT THE BENEFITS
- Discretionary Bonus scheme – a yearly bonus for our retail staff
- 23 days annual leave plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year!
- Excellent training and development program from day one, to support and grow you through your career!
- Pension with Life Assurance.
- Colleague discount across our 30 retail stores.
- 45p per mile for work travel.
- Mindful Employer Plus Charter – offering access to impartial, confidential support
WHAT WILL THE ROLE INVOLVE?
- Supporting the Shop Manager in the day‑to‑day running of the shop and creating a warm, welcoming environment for customers and donors
- Acting as a customer champion, using initiative and continuous improvement to deliver the best possible retail experience
- Helping to deliver high standards across both the shop floor and backstage areas, supporting volunteers to ensure every shopper has a positive experience
- Supporting, motivating and engaging our volunteer team, helping them to feel confident, valued and well supported
- Assisting with the training of volunteers, ensuring they are equipped to prepare goods for sale, provide excellent customer service, and uphold high standards of cleanliness and presentation
- Assisting with the sorting, pricing and presentation of donated stock to create an appealing shopping environment
- Deputising for the Shop Manager when required, ensuring the smooth and safe operation of the shop
- Supporting the recruitment and onboarding of new volunteers
ABOUT YOU
This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity.
Essential requirements:
- Good standard of Maths and English
- An excellent team player with a passion for people skills
- Prioritisation and organisational skills
- Has a positive, energetic and customer focused approach
Desirable requirements:
- Experience working in Retail or Charity Shop
- Previous leadership or supervisory experience
- Full UK driving licence with access to a vehicle
If this sounds like your ideal job, then we’d love to see your application! Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
Mobile Deputy Shop Manager employer: Dorothy House
At Dorothy House Hospice Care, we pride ourselves on being an exceptional employer, offering a fulfilling role as a Mobile Deputy Shop Manager in the Devizes area. Our supportive work culture fosters personal and professional growth, with comprehensive training and development opportunities from day one, alongside generous benefits such as a discretionary bonus scheme, increased annual leave, and a commitment to employee well-being. Join us in making a meaningful impact in the community while enjoying a rewarding career that values your contributions and passion for helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Deputy Shop Manager
✨Tip Number 1
Get to know the charity! Research Dorothy House Hospice Care and understand their mission. When you chat with them, show your passion for their cause and how you can contribute to their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills align with the role of Mobile Deputy Shop Manager and be ready to share examples of your teamwork and leadership.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and supporting the community.
We think you need these skills to ace Mobile Deputy Shop Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why you’re excited about working in a charity shop and how you can contribute to our mission. A genuine passion for helping others goes a long way!
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to know how your background aligns with the responsibilities of a Mobile Deputy Shop Manager.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Early!:Don’t wait until the last minute to submit your application. Our vacancies can close quickly, so get your application in as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Dorothy House
✨Know the Mission
Before your interview, take some time to understand the mission of Dorothy House Hospice Care. Familiarise yourself with how their charity shops contribute to supporting people with life-limiting illnesses. This will show your genuine interest in the role and help you connect your passion for people with their purpose.
✨Showcase Your People Skills
As a Mobile Deputy Shop Manager, you'll be working closely with customers, donors, and volunteers. Prepare examples from your past experiences where you've demonstrated excellent customer service or teamwork. Highlighting your ability to engage and motivate others will make you stand out.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills and ability to handle physical tasks. Think about how you would manage a busy shop floor or support volunteers during peak times. Being ready with practical examples will demonstrate your readiness for the role's demands.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. Inquire about the training and development opportunities available or how the team collaborates to create a welcoming environment. This shows your enthusiasm for the role and your commitment to contributing positively to the team.
