At a Glance
- Tasks: Manage stock, lead a team, and ensure high customer service standards.
- Company: Dorothy House Hospice Care focuses on compassionate care for those with life-limiting illnesses.
- Benefits: Earn £13.34 per hour plus an annual bonus scheme.
- Other info: This role is part-time at 30 hours per week, with some weekend work.
- Why this job: Make a real difference in your community while leading a dedicated team.
- Qualifications: Good standard of Maths and English; team leadership skills required.
The predicted salary is between 13.34 - 13.34 £ per hour.
SHOP MANAGER | £13.34 per hour + annual bonus scheme
Part Time - 30 hours per week (4 days out of 7 - with some weekend working required).
Location: Malmesbury Store
WHY THIS ROLE?
Looking for a role with purpose? Our charity retail shops play a vital role in funding compassionate, specialist care for people with life‑limiting illnesses and their families. Every sale directly helps us provide comfort, dignity, and support when it's needed most. As a Shop Manager at Dorothy House Hospice Care, you'll lead a successful charity shop, support a dedicated team of staff and volunteers, and make a real difference in your local community. We'll provide all the tools, training and ongoing support you need to succeed in this role. No retail or charity experience is required - just a willingness to learn, lead and make a positive impact.
WHAT WILL THE ROLE INVOLVE?
- Ensuring there is sufficient stock, efficiently sorted, priced and prepared for sale
- Managing stock collections and deliveries to maximise sales and shop performance
- Training, inspiring and leading a team of both paid staff and volunteers
- Ensuring a high standard of customer service, visual merchandising, cleanliness and presentation of stock
- Work closely with our central Retail Support Team to coordinate events, new stock, and promotions.
- Recruiting and supporting volunteers, maintaining a rota to ensure the shop is open as published
- To ensure the Gift Aid scheme operates legally and effectively regarding approach to donors; preparation and sale of stock; and recording and inputting data of donor and sales information.
- Maintaining the safety, security and organisation of both the shop and backstage areas
- Providing management cover for other shops as required
ABOUT YOU
This role is physically demanding and involves lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity.
Essential requirements:
- Good standard of Maths and English
- An excellent team worker with the passion to motivate and lead a team
- Demonstrable prioritisation and organisational skills
- Demonstrates a positive, energetic and customer focused approach
Desirable requirements:
- Experience working in Retail or Charity Shop
- Experience within a management or supervisory role
- Full UK driving licence with access to a vehicle
If this sounds like your ideal job, then we'd love to see your application! Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
Shop Manager in Malmesbury employer: Dorothy House
Located in Malmesbury, Dorothy House Hospice Care provides vital support for families facing life-limiting illnesses. Employees enjoy a supportive environment with training and tools to succeed, alongside the opportunity to make a meaningful impact in their local community.
