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- Tasks: Lead and inspire teams providing emotional, social, and spiritual care to patients and families.
- Company: Dorothy House Hospice Care, dedicated to holistic palliative support.
- Benefits: Generous leave, competitive salary, and professional development opportunities.
- Why this job: Make a real difference in people's lives through compassionate leadership and innovative care.
- Qualifications: Professional qualification in Health Care or Social Work with extensive experience in palliative care.
- Other info: Join a supportive team focused on continuous improvement and high-quality care.
The predicted salary is between 47000 - 59000 £ per year.
At Dorothy House Hospice Care, we are dedicated to delivering outstanding, holistic support for patients and families across every stage of palliative and end-of-life care. We have now created an exciting opportunity for an experienced and inspiring leader to join us as our Psychosocial Services Lead - a pivotal role overseeing an incredible range of services that bring emotional, social, and spiritual care to life.
This is a truly unique opportunity to lead and shape the work of our Family Support Team, comprising Adult and Children's Social Work, Creative Arts, Psychological Support, Bereavement Support, Compassionate Companions and Homeless Link Worker, while acting as the Operational Safeguarding Lead for adults and children. You will champion collaboration, inclusivity, and personalised care, ensuring that every person we support receives compassionate, high-quality, and safe care.
As part of our Care Services Senior Leadership Team, you will work alongside our Matrons, Allied Health Professionals, and Community Care leaders - driving service innovation, professional excellence, and continuous improvement across the organisation.
The role will include:
- Providing visible, compassionate leadership across the Family Support, Social Work and Homeless Link teams.
- Acting as the Operational Safeguarding Lead for adults and children, including MCA and DoLS, providing expert advice, guidance, and training.
- Leading and managing the day-to-day operations of multiple specialist teams, ensuring professional and clinical excellence.
- Delivering education and guidance across Dorothy House on safeguarding, mental capacity, and complex decision-making.
- Supporting complex cases and multidisciplinary care planning, ensuring safe, holistic, and person-centred care.
- Overseeing governance, audit, and quality improvement for your services, ensuring CQC and statutory compliance.
- Managing staffing, budgets, and resources efficiently, ensuring sustainable and effective service delivery.
- Line-managing senior staff, supporting their development through supervision, PDRs, and professional growth.
- Contributing to strategic planning and service redesign, representing Dorothy House locally and regionally.
HOURS OF WORK: This is a Full-Time position working 37.5 a week (Monday to Friday).
ABOUT YOU: We are looking for a confident, compassionate leader who can unite professional disciplines, safeguard excellence, and champion holistic care.
Essential requirements:
- Professional Social Work or Health Care Professional qualification (HCPC registration, NMC registration, Social Work England registration) and evidence of working at or beyond Master's level (MSc or equivalent experience).
- Substantial post-registration experience in palliative or end-of-life care (ideally hospice or community settings).
- In-depth knowledge and applied experience of safeguarding adults and children, MCA and DoLS, including leading or supporting investigations.
- Proven experience managing multidisciplinary teams, services, and budgets.
- Strong understanding of clinical governance, audit, regulatory standards (CQC), and quality improvement.
- Experience of family support services such as bereavement, psychological, spiritual, or social care provision.
- Proven ability to inspire and develop staff, manage complex situations, and deliver innovation through change.
- Excellent communication, influencing, and negotiation skills with a compassionate and inclusive leadership style.
- Experience in developing and delivering education and training in safeguarding and/or palliative care.
Desirable requirements:
- Safeguarding Level 4 training and experience delivering safeguarding education (Level 3).
- Knowledge of commissioning and contract management processes.
ABOUT THE BENEFITS: Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff: 27 days plus.
Psychosocial Services Lead in England employer: Dorothy House
Contact Detail:
Dorothy House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Psychosocial Services Lead in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved in palliative care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to psychosocial services. Think about how you can showcase your leadership skills and experience in multidisciplinary teams. We want to hear your stories!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing applications directly from candidates who are genuinely interested in joining our mission at Dorothy House.
We think you need these skills to ace Psychosocial Services Lead in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Psychosocial Services Lead role. Highlight your relevant experience in palliative care and leadership, showing us how you align with our mission at Dorothy House.
Showcase Your Compassion: In your application, let your passion for compassionate care shine through. Share specific examples of how you've made a difference in previous roles, especially in multidisciplinary settings.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you're the perfect fit for this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you can ensure that all your documents are received correctly and get the best chance to impress us!
How to prepare for a job interview at Dorothy House
✨Know Your Stuff
Make sure you’re well-versed in the specifics of palliative and end-of-life care. Brush up on your knowledge of safeguarding adults and children, as well as the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS). This will show that you’re not just passionate but also knowledgeable about the key issues relevant to the role.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you inspire multidisciplinary teams. Think of examples where you've successfully united different professional disciplines to deliver holistic care. Highlight your experience in managing complex situations and how you’ve fostered a compassionate and inclusive environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific scenarios, especially around safeguarding and complex case management. Practise articulating your thought process and decision-making skills in these situations, as it’s crucial for the Psychosocial Services Lead role.
✨Demonstrate Your Commitment to Continuous Improvement
Talk about your experience with governance, audit, and quality improvement. Be prepared to share examples of how you’ve contributed to service redesign or strategic planning in previous roles. This will show that you’re not only focused on the present but also on the future of the services you lead.