At a Glance
- Tasks: Support the Shop Manager in running charity shops and creating a welcoming environment.
- Company: Join Dorothy House Hospice Care, making a real difference in your community.
- Benefits: Enjoy a bonus scheme, generous leave, training, and a supportive work culture.
- Other info: Physical role with opportunities for growth and development.
- Why this job: Lead with purpose while helping those in need and gaining valuable experience.
- Qualifications: Passion for people, teamwork skills, and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Full time - 37.5 hours per week (working 5 days out of 7) Location: Devizes area
WHY THIS ROLE?
Looking for a role with purpose and the chance to build your confidence in a leadership position? Our charity retail shops play a vital role in funding compassionate, specialist care for people with life‑limiting illnesses and their families. Every sale directly helps us provide comfort, dignity, and support when it's needed most. As a Mobile Deputy Shop Manager at Dorothy House Hospice Care, you'll work closely with our Shop Manager teams across your area to support the day‑to‑day running of our busy charity shops. You'll help create a welcoming and engaging experience for customers, donors and volunteers across the stores, while playing an important part in supporting your local community. We'll provide all the tools, training and ongoing support you need to succeed. No retail or charity experience is required - just a passion for people, a positive attitude and a willingness to learn and step up when needed.
ABOUT THE BENEFITS
- Discretionary Bonus scheme - a yearly bonus for our retail staff
- 23 days annual leave plus bank holidays, increasing with length of service. Plus, the additional ability to buy or sell up to 5 days holiday each year!
- Excellent training and development program from day one, to support and grow you through your career!
- Pension with Life Assurance.
- 45p per mile for work travel.
- Mindful Employer Plus Charter - offering access to impartial, confidential support
WHAT WILL THE ROLE INVOLVE?
- Supporting the Shop Manager in the day‑to‑day running of the shop and creating a warm, welcoming environment for customers and donors
- Acting as a customer champion, using initiative and continuous improvement to deliver the best possible retail experience
- Helping to deliver high standards across both the shop floor and backstage areas, supporting volunteers to ensure every shopper has a positive experience
- Supporting, motivating and engaging our volunteer team, helping them to feel confident, valued and well supported
- Assisting with the training of volunteers, ensuring they are equipped to prepare goods for sale, provide excellent customer service, and uphold high standards of cleanliness and presentation
- Assisting with the sorting, pricing and presentation of donated stock to create an appealing shopping environment
- Deputising for the Shop Manager when required, ensuring the smooth and safe operation of the shop
- Supporting the recruitment and onboarding of new volunteers
ABOUT YOU
This role is physically demanding and requires regular lifting, moving stock, and being on your feet for extended periods. While full manual handling training will be provided and we commit to considering reasonable adjustments, applicants should be aware that the core duties of this role require a high level of physical activity.
- Good standard of Maths and English
- An excellent team player with a passion for people skills
- Prioritisation and organisational skills
- Has a positive, energetic and customer focused approach
- Experience working in Retail or Charity Shop
- Previous leadership or supervisory experience
- Full UK driving licence with access to a vehicle
If this sounds like your ideal job, then we'd love to see your application! Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
Mobile Deputy Shop Manager in Devizes employer: Dorothy House
Contact Detail:
Dorothy House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Deputy Shop Manager in Devizes
✨Tip Number 1
Get to know the charity! Research Dorothy House Hospice Care and understand their mission. When you walk into that interview, show your passion for their cause and how you can contribute to their goals.
✨Tip Number 2
Practice your people skills! As a Mobile Deputy Shop Manager, you'll be interacting with customers and volunteers all day. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to showcase your leadership potential! Think of examples from your past where you've motivated a team or taken charge in a situation. This will help you stand out as someone who can step up when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and supporting the community through your role.
We think you need these skills to ace Mobile Deputy Shop Manager in Devizes
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you’re excited about working in a charity shop and how you can contribute to our mission. A genuine passion for helping others can really make your application stand out.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Mobile Deputy Shop Manager role. Highlight any customer service or leadership experience, even if it’s from outside retail. We want to see how you can bring your unique background to our team!
Craft a Personal Cover Letter: Use your cover letter to tell us a bit more about yourself. Explain why you want to join Dorothy House Hospice Care and how you align with our values. This is your chance to show us your personality and what makes you a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Dorothy House
✨Know the Mission
Before your interview, take some time to understand the mission of Dorothy House Hospice Care. Familiarise yourself with how their charity shops contribute to providing care for people with life-limiting illnesses. This will show your genuine interest in the role and help you connect your passion for people with their purpose.
✨Showcase Your People Skills
As a Mobile Deputy Shop Manager, you'll be working closely with customers, donors, and volunteers. Prepare examples from your past experiences where you've successfully engaged with people or led a team. Highlight your ability to motivate and support others, as this is key to creating a welcoming environment.
✨Demonstrate Your Organisational Skills
This role requires strong prioritisation and organisational skills. Think of specific instances where you've managed multiple tasks effectively. Be ready to discuss how you would ensure high standards across the shop floor while supporting volunteers and managing stock.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team collaborates to create a positive shopping experience. This shows your enthusiasm for the role and your commitment to growing within the organisation.