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- Tasks: Drive around, collect donations, and deliver items while providing top-notch customer service.
- Company: Join Dorothy House, a charity making a real difference in people's lives.
- Benefits: Enjoy a competitive salary, generous holidays, and excellent training opportunities.
- Why this job: Be part of a retail revolution and help fund end-of-life care while on the road.
- Qualifications: Must have a clean driving licence and a passion for customer service.
- Other info: Flexible hours and a supportive team environment await you!
The predicted salary is between 19900 - 23900 £ per year.
Get 'that-driving-and thriving' feeling. Do you love being on the road, but you're looking for a meaningful destination? We're looking for commercially minded, empowered individuals like you, who can motivate our customers and donors with great customer service, either inspiring them to give us their unwanted treasure, or reassuring them that they have made a great purchase from our shops. With a seven hundred square mile patch, you'll love being somewhere different every day and you'll be a proud representative of our values. Driving well, while being caring towards our customers, careful and quick on your feet. Join our retail revolution and we'll provide you with not just a job, but a 'journey' in a team of like-minded individuals. Help us put the 'power into purchase' and inspire people to shop Dorothy House, funding end of life care, while putting colour and life into their wardrobes and homes!
To ensure the safe transportation of all items to and from shops, customers' houses and other collection/delivery points. To offer excellent customer service as a representative of Dorothy House. To ensure that the vehicle is kept clean and mechanically maintained and in full compliance at all times with the necessary legal documentation. To inform management in good time of the pending expiry of any documentation. To return the van daily to its specified parking location. To perform other general duties not connected with the collection/delivery of items, as required. To act in a polite and courteous manner and work with care and consideration within a large team of volunteers, staff and customers. To respond promptly and efficiently to the implementation of new policies or changes in procedure. To have an overall awareness of the Retail Organisation and participate in education, training and development and attend meetings as required.
HOURS OF WORK
This is a BANK position working flexible hours as required.
ABOUT YOU
- Essential requirements:
- Experienced driver with clean licence
- Physically fit to meet handballing demands
- Courteous and polite with a commitment to excellent customer service
- Full UK driving licence
- Flexibility in terms of working pattern
- Experience working in retail, for a charity, or as a commercial van driver
OUR BENEFITS
Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:
- Bonus scheme - a yearly bonus for our retail staff
- Generous holiday allowance for all roles, increasing with length of service
- Excellent industry leading training and development programmes with many career development opportunities
- Pension with Life Assurance
- Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
- Cycle to work scheme
- Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.
- Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments.
If this sounds like your ideal job, then we'd love to see your application. Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.
Van Driver in Corsham employer: Dorothy House
Contact Detail:
Dorothy House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver in Corsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dorothy House. Understand their mission and values so you can show how you align with them. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your customer service skills! As a Van Driver, you'll be the face of the company. Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for practical assessments! Since this is a driving role, you might have to demonstrate your driving skills or complete a quick test. Make sure you're comfortable behind the wheel and familiar with the vehicle you'll be using.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team. Don’t wait too long; apply early to increase your chances!
We think you need these skills to ace Van Driver in Corsham
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your driving experience and any relevant qualifications in your application. We want to see that you’re not just a driver, but someone who takes pride in being on the road safely and efficiently.
Customer Service is Key: Since you'll be representing us, it’s important to showcase your customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love to see that passion!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We’re looking for empowered individuals who can motivate others, so show us what makes you unique and how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people quickly, and you’ll find all the details you need about the role there too!
How to prepare for a job interview at Dorothy House
✨Know Your Route
Before the interview, familiarise yourself with the company and its values. Understand what Dorothy House stands for and how your role as a Van Driver fits into their mission. This will help you articulate why you're passionate about the job and how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for customers. Think of specific situations that highlight your courteous nature and ability to handle challenges on the road.
✨Demonstrate Your Driving Expertise
Be ready to discuss your driving experience in detail. Highlight your clean driving record and any relevant qualifications. If you have experience in retail or charity work, mention how that has shaped your understanding of the importance of safe and efficient transportation.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team you'll be working with, the training provided, or how they measure success in the Van Driver position. It’s a great way to demonstrate your enthusiasm!
