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For Companies At a Glance
- Tasks: Manage a team, sort donations, and create an inviting shop atmosphere.
- Company: Join Dorothy House, a compassionate care provider with strong community values.
- Benefits: Enjoy competitive pay, generous holidays, and comprehensive wellbeing support.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Leadership skills and a passion for retail and community service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 25000 - 35000 £ per year.
A day might start with sorting through donations, making decisions about pricing and which items are suitable for the shop floor. You will manage a team of volunteers, arranging their rotas and health & safety requirements. You will be responsible for the look and feel of your shop, arranging the layout and changing window displays to ensure it stays relevant to the community it serves. You will have ultimate responsibility for the financial performance of your shop, so you will spend time analysing business performance and making commercial decisions to increase sales.
Our values
- We Care for one another with compassionate, purposeful and authentic leadership.
- We Connect with each other and across our organisation to deliver excellence.
- We Create opportunities to innovate, learn and develop together.
Employee support
We know that encouraging a good work life balance and offering comprehensive wellbeing support is paramount to getting the most from our people. We offer employees access to a 24/7 confidential support helpline, a suite of wellbeing resources, and free financial wellbeing sessions with an independent financial adviser. Our support teams are always there to provide help and advice, so you always feel part of the wider Hospice team.
Life as a Shop Manager
Being the shop manager or deputy manager of one of our 27 retail shops is a diverse and challenging role. No two days are the same, with responsibilities for the overall commercial success of the shop as well as managing a team, processing, pricing and displaying donations and maintaining the health and safety of all customers and volunteers. You will be responsible for the look and layout of your shop, using your creative skills and commercial eye to ensure the shop stays relevant to the community it serves.
Benefits & support
- We offer competitive salaries across all of our roles, reviewed annually.
- Holiday: We offer a generous holiday allowance for retail roles, starting at 23 days (plus public holidays) and increasing with length of service up to 28 days.
- Pension: If you contribute 3% to your Aviva pension scheme, we will contribute 7%. Or you can bring your NHS pension with you.
- Life Assurance: Death in service scheme providing a payment of 2 1⁄2 annual salary to your loved ones.
- Travel and parking: We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
- Cycle to work Scheme: Through a "salary sacrifice" scheme you can buy a bike with great discounts.
- Employee Counselling Scheme: Offering up to six free counselling sessions, either face-to-face or online.
- Providing access to information, advice, local support and training to help staff experiencing stress, anxiety, depression and other mental health conditions.
- At Winsley we offer subsidised freshly cooked meals and snacks.
- 25% discount on purchases in our shops and our Ubiety range.
- A suite of wellbeing resources, advice and support is available to all on our intranet.
- Our dedicated education and research teams offer a variety of personal and professional development training, helping you to maximise your potential.
Shop Manager in Chippenham employer: Dorothy House
Contact Detail:
Dorothy House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Chippenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dorothy House's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience managing teams and how you can contribute to the shop's success. Highlight your creative skills for arranging displays and your knack for making commercial decisions.
✨Tip Number 3
Show your passion for community service! Share examples of how you've engaged with local communities in the past. This will resonate well with Dorothy House's commitment to serving the community.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Shop Manager in Chippenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and managing a team of volunteers.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager position. Highlight any relevant experience in retail management, team leadership, and your creative skills in arranging displays. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dorothy House
✨Know Your Shop Inside Out
Before the interview, take some time to research the shop and its community. Understand the types of donations they receive and how they impact sales. This will show your potential employer that you're genuinely interested in the role and ready to make informed decisions about pricing and layout.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be managing a team of volunteers. Be prepared to discuss your previous experiences in leadership roles. Share specific examples of how you've motivated a team, arranged rotas, or handled health and safety requirements. This will demonstrate your capability to lead effectively.
✨Get Creative with Visual Merchandising
Since you'll be responsible for the look and feel of the shop, think about how you can use your creative skills to enhance the shopping experience. Bring ideas to the table about window displays or shop layouts that could attract more customers. This shows initiative and a strong commercial eye.
✨Understand Financial Performance Metrics
Familiarise yourself with key performance indicators relevant to retail, such as sales trends and customer engagement. Be ready to discuss how you would analyse business performance and make decisions to increase sales. This will highlight your analytical skills and commitment to the shop's success.