At a Glance
- Tasks: Install, repair, and support telecare equipment in customers' homes.
- Company: Careium, a compassionate tech company dedicated to improving lives.
- Benefits: Full training, ongoing development, and a supportive team environment.
- Other info: Flexible working hours with on-call shifts; perfect for those seeking meaningful work.
- Why this job: Be a hero in your community, making a real difference every day.
- Qualifications: Caring attitude, effective communication, and a full UK driving licence.
The predicted salary is between 25000 - 30000 £ per year.
Wakefield and surrounding areas
Monday to Friday 9am to 5pm with added on call during evenings and weekends on a rolling Rota
About Careium
At Careium, our motivating force is a genuine care for our users.
We help people live a richer, more independent life by combining smart technology with compassionate human support.
Guided by our values – Show Care, Act Smart and Be Heroes – we provide peace of mind to individuals, families and communities every day of the year.
The Role
As a Field Technician, you will play a vital role in delivering telecare support to customers in their own homes and supported housing. Fitting/replacing or repairing equipment.
This is a field-based role operating on a Monday to Friday role, with added on call shifts worked on a rota basis (including nights and weekends).
- What You Will Be Doing
- Going out daily to install, repair or replace telecare equipment.
- Providing calm, empathetic reassurance and support explaining how to use the equipment.
- Assessing situations and taking appropriate action in line with procedures and training.
- Accurately updating service user records and documentation using our systems.
- Working safely and independently while remaining connected to the wider Careium team.
- What We Are Looking For
- A caring and calm approach, with the ability to communicate effectively with a wide range of people.
- Confidence working independently in a lone-working, field-based role.
- Willingness to work a rolling rota including nights, weekends and bank holidays.
- Full UK driving license Company vehicle is provided
- Basic IT skills and attention to detail when recording information.
- Willingness to undergo an Enhanced DBS check.
Experience That Would Be an Advantage
- Experience in telecare, emergency response.
- Knowledge of safeguarding and lone-working practices.
What We Offer
At Careium, you will be supported to succeed. We provide full training, ongoing development, and the opportunity to be part of a team that genuinely makes a difference.
Every day, our colleagues are everyday heroes – using smart solutions and caring hearts to support people when it matters most.
Equality, Safeguarding & Compliance
Careium is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
Reasonable adjustments will be made in line with the Equality Act 2010.
This role is subject to an Enhanced DBS check due to working with vulnerable adults. Right to Work documentation must be provided on day one of employment.
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Field Technician - Telecare in Wakefield employer: Doro Care UK
Careium is an exceptional employer dedicated to fostering a supportive and inclusive work environment where employees can thrive. As a Field Technician, you will receive comprehensive training and ongoing development opportunities, allowing you to make a meaningful impact in the lives of individuals and communities. With a strong emphasis on teamwork and a culture that values compassion and innovation, Careium offers a rewarding career path in the heart of Wakefield and surrounding areas.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technician - Telecare in Wakefield
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Doro Care UK that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Doro Care UK face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Field Technician - Telecare in Wakefield
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Doro Care UK
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Doro Care UK is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
