At a Glance
- Tasks: Join our team to create memorable guest experiences during night shifts.
- Company: Exciting hospitality venue opening at Dornoch Station.
- Benefits: Flexible hours, competitive pay, and a fun team environment.
- Other info: Perfect for night owls looking for a rewarding role.
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: Great communication skills and a passion for hospitality.
The predicted salary is between 22000 - 26000 Β£ per year.
Do you enjoy being a part of a great team?
And creating empathic guest experiences?
If you do, we'd love to meet you.
We are looking for Night Team Members/Porters to join a team of distinguished hospitality enthusiasts to open at Dornoch Station .
THE OPPORTUNITY The Night Team Member/Porter is a crucial role in assisting in running the night shifts smoothly at the hotel.
As a Night Team Member/Porter, you will greet our guests, carry luggage, guide them to their rooms, deliver in-room amenities, and provide room service, among other duties, to ensure our guests are well-cared for throughout the night.
JOB DUTIES AND RESPONSIBILITIES When our guests sleep in their beds, the Night Team Member/Porter keeps the hotel running like clockwork.
Greeting guests and creating a welcoming and memorable arrival/check-out experience.
Resolving guest concerns - you will be fully empowered to make decisions whilst dealing with guests and are expected to take full ownership of the feedback to ensure every guest leaves the hotel happy.
Ensuring the security of the hotel throughout the night, including regular fire checks.
Providing drinks and room service to resident guests after hours.
Cleaning and preparing hotel public areas throughout the night.
Covering general reception duties as required, including guest check-in, check-out, answering the telephone, and night audit procedures.
Ensuring hotel health
Night Team Member/Porter - Dornoch Station employer: Dornoch Station
At DORN0 CH STATI0 N, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that values respect, excellence, and cooperation. As a Kitchen Porter, you'll not only enjoy competitive pay and benefits but also have access to opportunities for personal growth and development, all while working amidst the stunning Highland scenery. Join our dedicated team where your contributions are recognised and rewarded, making every day a meaningful experience in the heart of hospitality.