At a Glance
- Tasks: Clean and prepare guest rooms and public areas to create unforgettable experiences.
- Company: Dornoch Station, a welcoming haven in the stunning Highlands.
- Benefits: Flexible shifts, staff discounts, free meals, and career development opportunities.
- Other info: Full training provided; no experience necessary!
- Why this job: Join a friendly team and make a real impact on guest experiences.
- Qualifications: Passion for service, attention to detail, and teamwork skills.
The predicted salary is between 12 - 13 £ per hour.
A wild, welcoming haven, DORN0CH STATI0N is a true testament to its surroundings, immersing you in the Highland’s rugged beauty and golf legacy with every stay - it's a place where hospitality comes to life. We exist to create unforgettable experiences for every guest, every time.
At the core of everything we do are our REACH People Values:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile in pursuit of outstanding service.
- Accountability – We take ownership of our actions and follow through on our promises.
- Cooperation – We work together as one team to deliver the best experience.
- Honesty – We act with integrity and transparency at all times.
How We Do It: We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.
As a Hotel Housekeeper, you will:
- Clean and prepare guest rooms, bathrooms, and public areas to the highest standard.
- Restock amenities and ensure all items are presented neatly and attractively.
- Report maintenance issues promptly to keep our facilities in top condition.
- Work efficiently to meet daily cleaning schedules while maintaining quality.
- Support your colleagues and contribute to a positive, cooperative work environment.
What We’re Looking For:
- A passion for delivering high standards and great attention to detail.
- The ability to work independently and as part of a team.
- Reliability, punctuality, and a positive attitude.
- Previous housekeeping or cleaning experience is an advantage but not essential – full training will be provided.
What We Offer:
- A supportive and friendly team environment.
- Training and development opportunities to help you grow.
- Flexible working patterns where possible.
- Staff discounts and other team member benefits.
We’re looking for friendly, reliable team members who are passionate about great service and work well in a fast-paced hospitality environment. You’ll have:
- A positive attitude and excellent customer service skills.
- Great communication and teamwork abilities.
- Flexibility to work shifts, including weekends, and holidays.
- A willingness to learn and a desire to grow within the hospitality industry.
- Previous experience in a similar role is helpful, but not essential — full training will be provided.
The Perks: We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Free Uniform
- Meals whilst on duty
- Opportunities for training and career development including apprenticeships
- Discounts on hotel stays and dining for you and your loved ones.
- Exclusive shopping discounts via our benefits platform
- Celebratory team events and long-service recognition.
- GP on demand
- A fun, inclusive, and supportive team environment.
Equal Opportunities: We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work: All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Housekeeping/Public area Team Member - Dornoch Station employer: Dornoch Station
At DORN0 CH STATI0 N, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that values respect, excellence, and cooperation. As a Kitchen Porter, you'll not only enjoy competitive pay and benefits but also have access to opportunities for personal growth and development, all while working amidst the stunning Highland scenery. Join our dedicated team where your contributions are recognised and rewarded, making every day a meaningful experience in the heart of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping/Public area Team Member - Dornoch Station
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dornoch Station. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dornoch Station
Don't be shy about reaching out to Dornoch Station directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping/Public area Team Member - Dornoch Station
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dornoch Station and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dornoch Station
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
