At a Glance
- Tasks: Clean and prepare guest rooms and public areas to the highest standard.
- Company: Dornoch Station, a welcoming haven in the Highlands.
- Benefits: Competitive perks, flexible hours, staff discounts, and training opportunities.
- Other info: Full training provided; no experience necessary!
- Why this job: Join a fun team and create unforgettable experiences for guests.
- Qualifications: Passion for service, teamwork skills, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
A wild, welcoming haven, DORN0CH STATI0N is a true testament to its surroundings, immersing you in the Highland’s rugged beauty and golf legacy with every stay - it's a place where hospitality comes to life. We exist to create unforgettable experiences for every guest, every time.
At the core of everything we do are our REACH People Values:
- Respect – We treat every guest and colleague with kindness and dignity.
- Excellence – We go the extra mile in pursuit of outstanding service.
- Accountability – We take ownership of our actions and follow through on our promises.
- Cooperation – We work together as one team to deliver the best experience.
- Honesty – We act with integrity and transparency at all times.
How We Do It: We believe in teamwork, positivity, and a passion for great service. We empower our people to bring their whole selves to work and treat every interaction with care and respect.
As a Hotel Housekeeper, you will:
- Clean and prepare guest rooms, bathrooms, and public areas to the highest standard.
- Restock amenities and ensure all items are presented neatly and attractively.
- Report maintenance issues promptly to keep our facilities in top condition.
- Work efficiently to meet daily cleaning schedules while maintaining quality.
- Support your colleagues and contribute to a positive, cooperative work environment.
What We’re Looking For:
- A passion for delivering high standards and great attention to detail.
- The ability to work independently and as part of a team.
- Reliability, punctuality, and a positive attitude.
- Previous housekeeping or cleaning experience is an advantage but not essential – full training will be provided.
What We Offer:
- A supportive and friendly team environment.
- Training and development opportunities to help you grow.
- Flexible working patterns where possible.
- Staff discounts and other team member benefits.
We’re looking for friendly, reliable team members who are passionate about great service and work well in a fast-paced hospitality environment. You’ll have:
- A positive attitude and excellent customer service skills.
- Great communication and teamwork abilities.
- Flexibility to work shifts, including weekends, and holidays.
- A willingness to learn and a desire to grow within the hospitality industry.
- Previous experience in a similar role is helpful, but not essential — full training will be provided.
The Perks: We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
- Free Uniform Meals whilst on duty.
- Opportunities for training and career development including apprenticeships.
- Discounts on hotel stays and dining for you and your loved ones.
- Exclusive shopping discounts via our benefits platform.
- Celebratory team events and long-service recognition.
- GP on demand.
- A fun, inclusive, and supportive team environment.
Equal Opportunities: We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work: All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
Housekeeping/Public area Team Member - Dornoch Station employer: Dornoch Station
Dornoch Station is an exceptional employer that fosters a supportive and inclusive work culture, where teamwork and positivity are at the forefront. With a commitment to employee growth through training and development opportunities, as well as flexible working patterns, we ensure our team members thrive in their roles while enjoying competitive benefits like staff discounts and celebratory events. Join us in creating unforgettable experiences in the stunning Highlands, where your passion for hospitality will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping/Public area Team Member - Dornoch Station
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dornoch Station's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Since they value great service, think of examples from your past experiences where you went above and beyond for someone. This will help you shine during the interview and demonstrate your passion for delivering high standards.
✨Tip Number 3
Be ready to talk teamwork! Dornoch Station is all about cooperation, so come prepared with stories that highlight how you've worked well with others. Show them that you're a reliable team player who can contribute to a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Dornoch Station team. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeping/Public area Team Member - Dornoch Station
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re excited about creating unforgettable experiences for our guests.
Highlight Teamwork Skills:Make sure to mention any experience you have working in a team. At Dornoch Station, we value cooperation, so sharing examples of how you've worked well with others will definitely catch our eye.
Attention to Detail is Key:Since the role involves maintaining high standards, be sure to showcase your attention to detail in your application. Whether it’s cleaning or customer service, we love candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Dornoch Station
✨Know the REACH Values
Familiarise yourself with the REACH People Values: Respect, Excellence, Accountability, Cooperation, and Honesty. Be ready to share examples of how you've demonstrated these values in your previous roles or daily life. This shows that you align with the company's culture.
✨Showcase Your Attention to Detail
As a Housekeeping/Public Area Team Member, attention to detail is crucial. Prepare to discuss specific instances where your keen eye for detail made a difference, whether in cleaning or organising. This will highlight your commitment to high standards.
✨Emphasise Teamwork and Positivity
Since teamwork is key in this role, think of examples where you've successfully collaborated with others. Share how you maintain a positive attitude, even in challenging situations, to demonstrate your fit within their supportive team environment.
✨Be Ready to Discuss Flexibility
The job requires flexibility with shifts, including weekends and holidays. Be prepared to talk about your availability and willingness to adapt to the needs of the team. This shows your commitment to contributing positively to the work environment.
