At a Glance
- Tasks: Create unforgettable experiences by delivering top-notch food and beverage service.
- Company: Dornoch Station, a vibrant haven in the heart of the Highlands.
- Benefits: Competitive pay, free meals, uniform, and discounts on stays and dining.
- Other info: Full training provided; no experience necessary!
- Why this job: Join a fun, inclusive team and grow your hospitality skills.
- Qualifications: Positive attitude, great communication, and a passion for service.
The predicted salary is between 20000 - 24000 £ per year.
A wild, welcoming haven, Dornoch Station is a true testament to its surroundings, immersing you in the Highland’s rugged beauty and golf legacy with every stay- it's a place where hospitality comes to life.
We exist to create unforgettable experiences for every guest, every time.
Whether it's a warm welcome, a perfectly crafted cocktail, or a seamless dining experience, we take pride in the moments we help create.
At the core of everything we do are our REACH People
Values: R espect – We treat every guest and colleague with kindness and dignity.
E xcellence – We go the extra mile in pursuit of outstanding service.
A ccountability – We take ownership of our actions and follow through on our promises.
C ooperation – We work together as one team to deliver the best experience.
H onesty – We act with integrity and transparency at all times.
How We Do It We believe in teamwork, positivity, and a passion for great service.
We empower our people to bring their whole selves to work and treat every interaction with care and respect.
As a Food & Beverage Team Member, you’ll be a vital part of creating memorable experiences for our guests — delivering hospitality with a smile, supporting your colleagues, and taking pride in every detail.
What You’ll Do You’ll play a key role in the day-to-day delivery of our food and beverage service, supporting breakfast, lunch and dinner operations.
You will be responsible for: Providing the highest standards of service to guests, ensuring all needs and expectations are met.
Preparing and setting up food and beverage areas for service.
Keeping the restaurant and beverage areas clean and tidy at all times.
Greeting guests, taking orders and serving food and beverages in your designated area.
Offering menu recommendations and upselling products when appropriate.
Processing payments for food and drinks accurately and efficiently.
Being knowledgeable about hotel services and local attractions.
Assisting with any reasonable guest requests and helping them enjoy their stay.
Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
What We’re Looking For We’re looking for friendly, reliable team members who are passionate about great service and work well in a fast-paced hospitality environment.
You’ll have: A positive attitude and excellent customer service skills.
Great communication and teamwork abilities.
Flexibility to work shifts, including evenings, weekends, and holidays.
A willingness to learn and a desire to grow within the hospitality industry.
Previous experience in a similar role is helpful, but not essential — full training will be provided.
The Perks We recognise and reward the hard work and dedication of our team with a competitive benefits package, including: Share of service charge Free Uniform Meals whilst on duty Opportunities for training and career development including apprenticeships Discounts on hotel stays and dining for you and your loved ones.
Exclusive shopping discounts via our benefits platform Celebratory team events and long-service recognition.
A fun, inclusive, and supportive team environment.
Equal Opportunities We are proud to be an equal opportunity employer.
We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
Right to Work All applicants must have the legal right to live and work in the UK.
Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996
Locations
Food and Beverage Team Member in Dornoch, Highland employer: Dornoch Station
At DORN0 CH STATI0 N, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment that values respect, excellence, and cooperation. As a Kitchen Porter, you'll not only enjoy competitive pay and benefits but also have access to opportunities for personal growth and development, all while working amidst the stunning Highland scenery. Join our dedicated team where your contributions are recognised and rewarded, making every day a meaningful experience in the heart of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member in Dornoch, Highland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dornoch Station. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dornoch Station
Don't be shy about reaching out to Dornoch Station directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Team Member in Dornoch, Highland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dornoch Station and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dornoch Station
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
