Patient-Focused Food Service Associate in Winchester

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission by supporting the efforts of the food service/dietary teams’ efforts to produce and distribute quality food to our patients and the communities we serve. This position will have an impact on patient, employee and visitor satisfaction by providing superior customer service in a clean safe environment.

Qualifications

• Education: Preferred: High School Diploma or G.E.D.
• Experience: Prior food service experience with food preparation and assembly, customer service experience, cash handling experience.
• Other Skills/Knowledge: For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team. Basic math skills, capability of managing multiple job functions, knowledge of Food safety (HACCP) standards (Preferred).
• Licenses/Registrations/Certifications: N/A
• Population Specific Requirements: N/A
• Other Job Requirements: Professional Commitment Requirements: N/A
• On-call: N/A
• Schedule Requirements: Weekend and Holiday rotation is required. Schedule may vary based on department needs.
• Travel Requirements: May be assigned to any of the food service locations.

Reporting Relationships

Reports to the Evening or Morning Supervisor or the Supervisor of Retail Operations based on primary schedule. Not responsible for supervising the work of others.

Job Functions

Consistent with the WE CARE principles and inherent in a hospital environment, employees must be flexible in meeting patients’ and the Hospital’s needs. While the list below describes the primary functions of this job, all employees at Winchester Hospital need to recognize that an essential element of their job is the ability to respond to unanticipated and/or changing situations. This may result in assuming responsibilities or tasks which are not on this list. As part of the Guest Services/Food Services team, under direct supervision this position:

• Prepares and assembles for customers at assigned food station.
• Assembles attractive daily menu items, accommodating diet restrictions, allergies, and ethnic preferences as noted by the dietary order.
• Assembles menu items from recipes and standards.
• Accommodates customer requests within nutrition guidelines.
• Anticipates the needs of the customers and operations.
• Tracks and tallies inventory.
• Advises supervisor of inventory counts and as requested orders food and supplies for area.
• Receives and dates shipments for storage.
• Follows specified dating procedure for menu items and discards food items after three days or as labeled.
• Labels and dates opened foods.
• Maintains retail food and beverage stations according to department standards.
• Maintains a clean work area and fulfills daily cleaning assignments to ensure compliance with high sanitation standards.
• Handles removal of all trash for Café, kitchen or other areas.
• May serve food in cafeteria.
• Delivers trays to patient rooms/areas as needed.
• Cleans and sanitizes dishware, pots and pans.
• Completes and documents daily HACCP checks, ensuring food preparation and storage comply with food safety standards.
• Maintains temperature control logs.
• May prepare food from basic recipes.
• May assist in the assembly of Meals on Wheels.

Department Specific Job Functions

• May perform cashier functions.
• Verifies cash and secures cash drawer at the register.
• Rings customer transactions.
• Counts cash at the end of shift and verifies cash bank.
• Complies with department standards for cash handling procedures.

Physical and Mental Requirements/Conditions

The employee needs to have the physical and mental abilities to perform the duties of the position listed above using the WE CARE behaviours. It is anticipated that employee will have contact with potentially hazardous chemicals and equipment while performing their job duties.

Pay Range

$17.00 - $22.88 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Vaccination Requirement

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Equal Opportunity Employer / Veterans / Disabled