At a Glance
- Tasks: Keep the hospital clean and safe for patients and visitors.
- Company: Join a dedicated team at a leading healthcare facility.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork.
- Why this job: Make a real difference in patient satisfaction and safety.
- Qualifications: Customer service skills and a willingness to learn.
The predicted salary is between 37000 - 50000 £ per year.
Contributes to the Hospital’s mission by cleaning non-inpatient areas and completing environmental related projects throughout the hospital. This staff position will have an impact on patient and family members’ satisfaction as the cleanliness of the hospital directly impacts people’s perception of the organization and thoroughly cleaning surfaces is a key step toward infection control and prevention.
Qualifications
- Education: Preferred: High school diploma or G.E.D.
- Experience: Required: Experience in a position that demonstrated strong customer service skills; Preferred: Experience operating cleaning equipment.
- Other Skills/Knowledge: Required: For safety and quality reasons, must be able to effectively communicate in English with patients, visitors, and fellow members of the hospital team.
Job Requirements
- On-call: N/A
- Schedule requirements: Area assignment and schedule may vary based on department needs. Holidays and weekend rotations required.
- Travel requirements: As needed for off site locations.
- Other: Must be eighteen (18) years of age or older.
Reporting Relationships
Reporting relationship depends on the location and shift:
- Off site locations report to the off site Supervisor of Environmental Services
- Evening shift and night shift employees report to the evening shift Environmental Services Supervisor
- Day shift employees report to the day shift Environmental Services supervisor.
Not responsible for supervising the work of others.
Job Functions
Consistent with the WE CARE principles and inherent in a hospital environment, employees must be flexible in meeting patients’ and the Hospital’s needs. While the list below describes the primary functions of this job, all employees at Winchester Hospital need to recognise that an essential element of their job is the ability to respond to unanticipated and/or changing situations. This may result in assuming responsibilities or tasks, which are not on this list.
- Cleans all areas of the hospital, which includes but is not limited to patient rooms, medication and storage areas, hallways and staff areas, waiting areas, utility rooms and restrooms.
- Introduces oneself when appropriate with customer groups.
- Represents the hospital professionally by wearing a visible name tag and neat uniform.
- Is respectful of the patient’s privacy and personal items.
- Initiates the seven step cleaning process when cleaning a patient room, which includes trash/recycling, high dusting, damp wiping, cleaning restrooms, dust mopping, damp mopping, bed making and final room inspection.
- Completes more thorough cleaning of hard surfaces including burnishing and buffing, stripping and waxing floors, scrubbing and recoating floors.
- Completes more thorough cleaning of carpet and upholstering including carpet cleaning and extraction.
- Set up and break down of conference room and other events, including set up of audio visual needs.
- Communicates with the Service Response Center on a regular basis to accept and close out tasks.
- Remove curtains, launder and rehang as needed.
- Operate and empty cardboard baler.
- Completes more detailed dusting and vent cleaning.
- Adds pest control needs, when applicable.
- Strips rooms of hazards for patient watches.
- Monitors and replaces regulated medical waste (red bags / sharps) in patient areas using infectious control procedures.
- Assists in emergency situations throughout hospital following department specific requirements.
- Maintains a clutter-free environment.
- Cleans elevators and tracks.
- Restocks paper products, trash bags and soap supplies throughout patient and public areas.
- Moves and empties shredding bins/bags.
- Cleans and disinfects portable medical equipment and carts.
- Attends staff meetings and huddles, offering suggestions and contributing to the collaborative team approach.
Department Specific Job Functions
Some areas may involve collecting soiled linen. Surgical Services: Special cleaning is mandatory for all sterile field areas (OR, L&D, CMS and Interventional Radiology).
Physical and Mental Requirements / Conditions
The employee needs to have the physical and mental abilities to perform the duties of the position listed above using the WE CARE behaviours. It is anticipated that employee will have contact with potentially hazardous chemicals while performing their job duties. It is anticipated that the employee will have contact with blood or other potentially infectious materials while performing their job duties this includes sharps and regulated medical waste which may include hazardous spill clean up, blood and bodily fluids.
Pay Range: $17.85 - $24.02 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
Equal Opportunity Employer / Veterans / Disabled
Housekeeping Associate in Winchester employer: Dormont Manufacturing Co
At Winchester Hospital, we pride ourselves on fostering a supportive and collaborative work environment where every Housekeeping Associate plays a vital role in enhancing patient satisfaction through cleanliness and safety. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values flexibility and teamwork, ensuring that you can thrive both personally and professionally while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Associate in Winchester
✨Tip Number 1
Get to know the hospital's mission and values. When you walk in for your interview, show that you understand how important cleanliness is to patient satisfaction. We want to see that you care about making a difference!
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with patients and staff, being able to express yourself clearly is key. We recommend role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! Make sure you look professional and tidy when you come in for your interview. A neat appearance shows that you take pride in your work, which is super important in a hospital setting.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Associate in Winchester
Some tips for your application 🫡
Show Your Customer Service Skills:Since this role is all about making a positive impact on patients and their families, make sure to highlight any previous experience where you’ve provided excellent customer service. We want to see how you can contribute to our mission!
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Housekeeping Associate position.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your relevant experience with cleaning equipment or any similar tasks you've handled before. It shows us you’re genuinely interested in this position!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Cleaning Processes
Familiarise yourself with the seven-step cleaning process mentioned in the job description. Be ready to discuss how you would approach cleaning different areas of the hospital, and maybe even share any past experiences where you’ve successfully implemented similar processes.
✨Showcase Your Customer Service Skills
Since strong customer service skills are a must, think of examples from your previous jobs where you went above and beyond for customers. Prepare to explain how you would introduce yourself to patients and visitors, ensuring they feel respected and valued.
✨Communicate Effectively
As effective communication is key in this role, practice speaking clearly and confidently about your experiences. You might be asked how you would handle communication with team members or patients, so have a few scenarios in mind that demonstrate your ability to communicate well under pressure.
✨Be Ready for Flexibility
The job requires flexibility in meeting the needs of patients and the hospital. Think of times when you had to adapt quickly to changing situations at work. Be prepared to discuss how you can handle unexpected tasks or changes in your schedule while maintaining a positive attitude.