At a Glance
- Tasks: Prepare and serve quality food while ensuring customer satisfaction in a hospital environment.
- Company: Join the compassionate BILH team making a difference in people's lives.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Weekend and holiday shifts required; dynamic work environment.
- Why this job: Be part of a team that impacts patient care and community health.
- Qualifications: High school diploma preferred; customer service and food prep experience a plus.
The predicted salary is between 17 - 22 £ per hour.
When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives. Contributes to the Hospital’s mission by supporting the efforts of the food service/dietary teams’ efforts to produce and distribute quality food to our patients and the communities we serve. This position will have an impact on patient, employee and visitor satisfaction by providing superior customer service in a clean safe environment.
Qualifications
- Education: Preferred: High School Diploma or G.E.D.
- Experience: Prior food service experience with food preparation and assembly, customer service experience, cash handling experience.
- Other Skills/Knowledge: For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team. Basic math skills, capability of managing multiple job functions, knowledge of Food safety (HACCP) standards (Preferred).
- Licenses/Registrations/Certifications: N/A
- Population Specific Requirements: N/A
- Other Job Requirements: Professional Commitment Requirements: N/A
- On-call: N/A
- Schedule Requirements: Weekend and Holiday rotation is required. Schedule may vary based on department needs.
- Travel Requirements: May be assigned to any of the food service locations.
Reporting Relationships
Reports to the Evening or Morning Supervisor or the Supervisor of Retail Operations based on primary schedule. Not responsible for supervising the work of others.
Job Functions
Consistent with the WE CARE principles and inherent in a hospital environment, employees must be flexible in meeting patients’ and the Hospital’s needs. While the list below describes the primary functions of this job, all employees at Winchester Hospital need to recognise that an essential element of their job is the ability to respond to unanticipated and/or changing situations. This may result in assuming responsibilities or tasks which are not on this list. As part of the Guest Services/Food Services team, under direct supervision this position:
- Prepares and assembles for customers at assigned food station.
- Assembles attractive daily menu items, accommodating diet restrictions, allergies, and ethnic preferences as noted by the dietary order.
- Assembles menu items from recipes and standards.
- Accommodates customer requests within nutrition guidelines.
- Anticipates the needs of the customers and operations.
- Tracks and tallies inventory.
- Advises supervisor of inventory counts and as requested orders food and supplies for area.
- Receives and dates shipments for storage.
- Follows specified dating procedure for menu items and discards food items after three days or as labelled.
- Labels and dates opened foods.
- Maintains retail food and beverage stations according to department standards.
- Maintains a clean work area and fulfills daily cleaning assignments to ensure compliance with high sanitation standards.
- Handles removal of all trash for Café, kitchen or other areas.
- May serve food in cafeteria.
- Delivers trays to patient rooms/areas as needed.
- Cleans and sanitises dishware, pots and pans.
- Completes and documents daily HACCP checks, ensuring food preparation and storage comply with food safety standards.
- Maintains temperature control logs.
- May prepare food from basic recipes.
- May assist in the assembly of Meals on Wheels.
Department Specific Job Functions
- May perform cashier functions.
- Verifies cash and secures cash drawer at the register.
- Rings customer transactions.
- Counts cash at the end of shift and verifies cash bank.
- Complies with department standards for cash handling procedures.
Physical and Mental Requirements/Conditions
The employee needs to have the physical and mental abilities to perform the duties of the position listed above using the WE CARE behaviours. It is anticipated that employee will have contact with potentially hazardous chemicals and equipment while performing their job duties.
Pay Range
$17.00 - $22.88 The pay range listed for this position is the base hourly wage range the organisation reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
Vaccination Requirement
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer / Veterans / Disabled
Food Service Associate 1 in Winchester employer: Dormont Manufacturing Co
At BILH, we pride ourselves on being more than just a workplace; we are a community dedicated to making a positive impact in the lives of our patients and their families. Our Food Service Associates play a vital role in delivering exceptional service within a supportive environment that values teamwork and professional growth. With flexible scheduling, opportunities for advancement, and a commitment to high standards of food safety and customer satisfaction, BILH is an excellent employer for those seeking meaningful and rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Associate 1 in Winchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out BILH's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Be flexible and adaptable! The job description mentions responding to unanticipated situations, so be prepared to discuss how you've handled changes or challenges in previous roles. This shows you're ready to jump in and help wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the BILH team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Food Service Associate 1 in Winchester
Some tips for your application 🫡
Show Your Passion for Food Service:When you're writing your application, let us know why you're excited about working in food service! Share any experiences you've had that highlight your love for preparing and serving food, as well as your commitment to customer satisfaction.
Highlight Relevant Experience:Make sure to mention any previous food service or customer service roles you've held. We want to see how your past experiences can contribute to our mission of providing quality food and service to our patients and community.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your information and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Food Safety Basics
Brush up on your knowledge of food safety standards, especially HACCP. Being able to discuss these during the interview shows that you understand the importance of maintaining a safe and clean environment for patients and customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to meet a customer's needs, as this will resonate well with the hospital's mission of enhancing patient satisfaction.
✨Be Ready for Flexibility Questions
Since the role requires flexibility in meeting the needs of patients and the hospital, be prepared to discuss how you've adapted to changing situations in past jobs. Highlight your ability to manage multiple tasks effectively.
✨Practice Your Communication Skills
As you'll be interacting with patients, visitors, and team members, practice clear and effective communication. You might even want to role-play common scenarios to demonstrate your ability to handle various interactions smoothly.