At a Glance
- Tasks: Manage key customer relationships and drive growth in our whey ingredient portfolio.
- Company: Join Saputo, a top global dairy processor with a focus on quality and community.
- Benefits: Enjoy private healthcare, flexible working, bonuses, and 25+ holidays.
- Other info: Be part of an inclusive team that values your contributions and supports your success.
- Why this job: Make a real impact in a dynamic role with opportunities for growth and development.
- Qualifications: Experience in account management or sales, ideally in dairy or FMCG.
The predicted salary is between 40000 - 50000 £ per year.
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment.
Saputo Dairy UK’s portfolio includes Cathedral City, Clover, Country Life, Vitalite and Utterly Butterly, as well as dairy ingredients and dairy-free products. As part of our continued growth, we’re looking for an Account Manager – Whey to play a key role in the commercial management and development of our whey ingredient portfolio. This is a high-impact, commercially focused role with responsibility for managing and growing a portfolio of strategic whey customers across the UK, Europe and international markets. You’ll be accountable for delivering volume, margin, cash and risk objectives across sweet whey powders, whey protein concentrates and whey cream. Blending strong account management with technical and functional customer engagement, you’ll ensure our products are positioned effectively to meet customer needs, market dynamics and internal supply capabilities. This role is based at our Weybridge office, with the option to work from home up to one day per week based on business need. Candidates must be able to work onsite at our Weybridge office a minimum of 4 days per week. Work pattern: Monday–Friday, 37 hours per week.
Responsibilities
- Managing key customer relationships and acting as the primary commercial contact across assigned accounts
- Developing, negotiating and delivering customer agreements, pricing and volume plans aligned to business strategy
- Owning monthly and annual volume forecasting, working closely with supply chain and operations to ensure optimal availability
- Delivering margin (£/tonne), EBITDA and cash targets across the whey portfolio
- Monitoring market dynamics, competitor activity and customer trends to inform pricing and commercial decisions
- Identifying new business opportunities, customer development initiatives and route-to-market improvements
- Building strong cross-functional relationships across planning, supply chain, operations, finance, technical and R&D teams
Qualifications
- Proven experience in account management, sales or trading, ideally within dairy, food ingredients or FMCG
- Strong commercial and financial acumen, with the ability to translate technical product knowledge into customer value
- Confidence operating in complex B2B environments, with well-developed negotiation and influencing skills
- Strong analytical and forecasting capability, comfortable working with data in a fast-moving environment
- Understanding of whey products, dairy ingredients or commodity-based food markets
- A proactive, resilient and collaborative mindset, with a genuine sense of ownership and accountability
Benefits
- Private Health Care
- Annual bonus scheme up to 15% (paid quarterly)
- Flexible and hybrid working approach
- Autonomous and inclusive working environment
- Opportunities for progression within the UK and overseas
- Enhanced employer pension contributions
- Health cash plan - claim money back towards essential healthcare such as dental, eye care etc.
- Access to Thrive 24-hours a day
- Long service recognised every 5 years
- Life assurance up to 4 x contractual pay
- Discounted branded products
- Free, onsite parking
- Subsidised staff restaurant
- 25 holidays + 8 bank holidays
- One paid workday a year to volunteer for a local community or charitable institutions of your choice
- Opportunity to swap traditional UK holidays for dates significant to your cultural and religious beliefs
- My Staff Shop – exclusive benefits and discounts from thousands of UK retailers
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join our team. To enable you to bring your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process.
