Digital Support Technician IT Apprentice in Warrington

Digital Support Technician IT Apprentice in Warrington

Warrington Apprenticeship 15000 - 20000 £ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Support IT activities and provide technical assistance within operational teams.
  • Company: Join Iron Mountain, a leader in information management, in partnership with Riverside College.
  • Benefits: Minimum wage salary, mentorship, and valuable work experience.
  • Other info: Enjoy a dynamic apprenticeship with opportunities for growth and travel.
  • Why this job: Kickstart your IT career with hands-on experience and professional development.
  • Qualifications: Basic IT skills and a willingness to learn are essential.

The predicted salary is between 15000 - 20000 £ per year.

IT Apprenticeship (1 Post Available)

Role Arrangements:

  • 18 Month Apprenticeship with Iron Mountain in collaboration with Riverside College.
  • Salary will be minimum wage along with benefits received via Iron Mountain.
  • Office base - Hinton House - (Birchwood, Warrington, WA3 6GR, United Kingdom) with occasional travel to other sites in Cumbria and Scotland.
  • Working Pattern - Monday - Friday 07:30 - 15:30 - with fortnightly attendance to Riverside College on a Friday.
  • Mentorship Support - Technical Business Analyst.
  • Security Clearance Vetting will be required (BPSS).

Objectives of the role:

An exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority has arisen to support key IT activities within operational and project teams.

Experience will include:

  • Use of IT systems such as Microsoft, Google and Power BI.
  • Stakeholder management for IT requirements.
  • Maintaining documentation in line with GDPR and ISO requirements.
  • IT techniques such as report generation from Power BI and Excel/Google Sheets management.
  • Peer to peer shadowing of IT activities undertaken in the contract.
  • Undertaking key learning modules as provided by Iron Mountain such as code of ethics.

Role Experience over 18 Months:

  • Providing technical support to operations, PMO and contract teams.
  • Support the production of process maps to aid IT guidance documentation on software used in the contract.
  • Work closely with client IT teams and raise IT service desk tickets to support requests on ongoing work.
  • Provide administration support on any IT testing that the Technical Analyst may be undertaking.
  • Learn how to run Power BI reports and share with stakeholders.

Core Competencies Expected:

  • IT capabilities with Microsoft software – Excel being a leading product.
  • Power BI and Visio (desired).
  • Maintain health and safety standards within the working environment – following site procedures.
  • Good understanding of the English language and basic financial acumen.
  • Ability to understand and follow both verbal and written instructions.
  • Attention to detail.
  • Willingness to learn and grow.
  • Ability to work as part of a team and independently.
  • Adherence to confidentiality and professional conduct.

Digital Support Technician IT Apprentice in Warrington employer: Dormont Manufacturing Co

Iron Mountain offers a dynamic and supportive work environment for aspiring IT professionals through its Digital Support Technician IT Apprenticeship. Located in Birchwood, Warrington, this role provides not only a competitive salary but also valuable mentorship from experienced professionals, fostering personal and professional growth. With a commitment to employee development and a collaborative culture, Iron Mountain is an excellent employer for those seeking meaningful and rewarding careers in technology.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Support Technician IT Apprentice in Warrington

Get Involved in Tech Communities

Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Dormont Manufacturing Co.

Leverage Your University Resources

Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Dormont Manufacturing Co is on their radar – they might even have insider info on application timelines!

Show Off Your Tech Projects

Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Dormont Manufacturing Co, having a tangible demonstration of your skills can really set you apart.

Join Apprenticeship Fairs

Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Dormont Manufacturing Co directly! Plus, you can practice your elevator pitch face-to-face.

We think you need these skills to ace Digital Support Technician IT Apprentice in Warrington

Microsoft Excel
Power BI
Google Workspace
Stakeholder Management
GDPR Compliance
ISO Standards
Report Generation

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!

Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Dormont Manufacturing Co want to see that you can think critically and adapt!

Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Dormont Manufacturing Co, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!

Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!

How to prepare for a job interview at Dormont Manufacturing Co

Show Off Your Technical Know-How

In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!

Discuss Problem-Solving Scenarios

Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!

Highlight Your Willingness to Learn

As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!

Be Ready for Behavioural Questions

Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!