At a Glance
- Tasks: Serve delicious dishes and create memorable dining experiences for our guests.
- Company: Join the prestigious Mandarin Oriental Hyde Park team in a luxurious setting.
- Benefits: Enjoy competitive pay, health perks, and amazing discounts on stays and meals.
- Other info: Flexible shifts, career development opportunities, and a commitment to sustainability.
- Why this job: Be part of a dynamic team that values growth, integrity, and exceptional service.
- Qualifications: Friendly attitude and customer service experience preferred, but not essential.
The predicted salary is between 24000 - 30000 £ per year.
Mandarin Oriental Hyde Park is looking for a Waiter to join our Rosebery team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Responsibilities:
- Running food from the kitchen to the tables, providing an explanation of the dishes upon delivery.
- Preparing mise en place for the Rosebery operation.
- Communicating guest requests in a timely manner and to relevant colleagues.
- Demonstrating strong menu knowledge when required.
- Ensuring work stations are kept clean and tidy at all times.
As a Waiter, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening (including weekends and bank holidays), so flexibility is required where applicable.
To be a successful Waiter candidate, you will have a good level of English, previous experience in a customer service setting (restaurant experience is ideal, but not essential) and a friendly, conscientious attitude.
Our Commitment to You:
- Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay: When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world.
- Health & Colleague Wellness: Finding the right work‑life balance is important. Your wellbeing matters to us.
- Retirement Plans: When you show commitment to us, we reciprocate.
- Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals.
- 50% F&B & Spa discount on property.
- Complimentary Westfield Healthcare cash plan, children added at no extra cost.
- Colleague Experience: Stay in-house with breakfast included upon completed probation.
- 1 paid Charity Day per year to dedicate to a charity of your choice.
- Increased holiday entitlement with Length of Service, up to 33 days off.
- Free Life Assurance benefits whilst in service.
- Employee Recognition Programmes.
SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON: Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group.
DIVERSITY & INCLUSION: We believe a diverse and inclusive culture is better for everyone. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect.
ELIGIBILITY TO WORK IN THE UK: Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter employer: Dormont Manufacturing Co
Mandarin Oriental Hyde Park is an exceptional employer that prioritises the growth and wellbeing of its team members. With a strong commitment to learning and development, employees enjoy unique benefits such as the MOstay programme for complimentary hotel stays, extensive health and wellness initiatives, and a vibrant work culture that values diversity and sustainability. Join us in creating legendary experiences in one of the world's most luxurious settings, where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dormont Manufacturing Co. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dormont Manufacturing Co
Don't be shy about reaching out to Dormont Manufacturing Co directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dormont Manufacturing Co and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
