At a Glance
- Tasks: Lead strategic direction and oversee service delivery across EMEA.
- Company: Dynamic company focused on innovative business solutions.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future.
- Other info: Join a diverse team and drive transformation across EMEA.
- Why this job: Make a significant impact in a fast-paced, multi-site environment.
- Qualifications: 15+ years in operations management with strong financial acumen.
The predicted salary is between 100000 - 150000 £ per year.
Set strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint.
Responsibilities
- Provide strategic leadership and oversight of financial operations across multiple EMEA service centers, covering middle and back‑office functions including reconciliations, settlements, trade support, billing, reporting, and financial controls.
- Develop and execute a regional operations strategy aligned with global objectives, ensuring delivery of high‑quality, cost‑effective, and compliant services.
- Act as the senior point of contact for key EMEA clients, ensuring exceptional service delivery, strengthening long‑term partnerships, and proactively identifying opportunities to enhance client satisfaction and engagement.
- Partner with Sales to design and execute go‑to‑market strategy to build the client base and business in the region.
- Partner with Global Operations leadership to design the support model best suited to develop the business in region.
- Oversee day‑to‑day operational performance, ensuring consistent adherence to SLAs, KPIs, risk frameworks, and regulatory requirements across all locations.
- Lead initiatives to drive efficiency, standardize processes, and embed automation and digital solutions, leveraging Lean or Six Sigma methodologies where appropriate.
- Build, mentor, and inspire a diverse, high‑performing regional leadership team, fostering talent development, succession planning, and strong employee engagement.
- Ensure robust operational governance, maintaining effective control environments, regulatory compliance and audit readiness across multiple jurisdictions.
- Lead regional financial management, including budgeting, capacity planning, and resource optimization aligned with business objectives.
- Oversee business continuity and resilience planning to safeguard operational stability across EMEA.
- Represent EMEA financial operations in global forums, internal steering committees, and client governance meetings, providing thought leadership and executive credibility.
Qualifications
- 15+ years of experience in operations management, shared services, or outsourced service delivery environments.
- Strong Capital Markets and Securities Operations expertise across EMEA, with deep knowledge of middle and back‑office functions.
- Bachelor’s degree in Business Administration, Operations Management, Finance, or a related discipline; MBA preferred.
- Proven track record of leading large, multi‑site teams and managing complex, multi‑disciplinary operations.
- Demonstrated success in consistently meeting client SLAs, improving operational KPIs, and delivering transformation and change initiatives.
- Strong financial and commercial acumen, including experience managing budgets and P&L accountability.
- Excellent communication, stakeholder management, and decision‑making skills, with the ability to influence at senior and executive levels.
- Certification or hands‑on experience in Lean, Six Sigma, or other continuous improvement methodologies is an advantage.
Vice President - EMEA BPO & Business Development employer: Dormont Manufacturing Co
As a leading employer in the EMEA region, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to excellence is reflected in our comprehensive benefits package, which includes competitive salaries, professional development opportunities, and a focus on work-life balance. Join us to be part of a forward-thinking team that values innovation and collaboration, while making a meaningful impact in the financial operations landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President - EMEA BPO & Business Development
✨Get Involved in Industry Events
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✨Engage in Professional Networks
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✨Showcase Your Leadership Skills
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We think you need these skills to ace Vice President - EMEA BPO & Business Development
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Dormont Manufacturing Co.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Dormont Manufacturing Co. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Dormont Manufacturing Co
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Dormont Manufacturing Co, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Dormont Manufacturing Co, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Dormont Manufacturing Co could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Dormont Manufacturing Co as they’re likely seeking a candidate who can enhance their workplace culture.
