At a Glance
- Tasks: Deliver engaging training on innovative heating solutions and support installers with expert guidance.
- Company: Join Viessmann, a leader in sustainable climate and energy solutions.
- Benefits: Competitive salary, bonus, pension scheme, and 25 days holiday.
- Other info: Be part of a supportive team with comprehensive onboarding and career growth opportunities.
- Why this job: Make a real impact in the heating industry while promoting low-carbon solutions.
- Qualifications: Strong technical background in heating systems and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now, as part of the Carrier group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through smart, integrated solutions that foster sustainability and comfort.
Role Overview
The Product Trainer will play a key role in supporting Viessmann’s installer network, partners, and internal teams by delivering high‑quality training on our range of boilers and Renewable solutions. This role ensures customers are confident in installing, commissioning, and maintaining Viessmann & Carrier technologies, helping drive product adoption, reduce installation errors, and enhance overall customer satisfaction.
What We’re Looking For
A confident, knowledgeable trainer who is passionate about supporting the heating industry’s transition to low‑carbon solutions. You’ll be customer‑focused, technically credible, and enthusiastic about helping others succeed with Viessmann products.
Key Responsibilities
- Deliver engaging in‑person and virtual training sessions on Viessmann boilers, heat pumps, controls, and associated systems.
- Develop and update training materials, manuals, guides, and digital content aligned with the latest product standards.
- Provide technical support and expert guidance to installers, service engineers, and internal colleagues.
- Work closely with Product Management to ensure training reflects current product features, updates, and market requirements.
- Support product launches with tailored training programmes and demonstrations.
- Maintain training equipment, rigs, and facilities to ensure a high‑quality learning environment.
- Gather feedback from course attendees and use insights to continuously improve training delivery.
- Represent Viessmann professionally at events, roadshows, and industry exhibitions where required.
Skills & Experience Required
- Strong technical background in heating systems, ideally with hands‑on experience with boilers and/or heat pumps.
- Proven experience delivering technical training or mentoring installers/engineers.
- Excellent communication and presentation skills with the ability to simplify complex concepts.
- Knowledge of UK heating regulations, best‑practice installation standards, and low‑carbon technologies.
- Self‑motivated, organised, and comfortable working both independently and as part of a wider team.
Minimum Requirements
- IT Skills
- People skills
- Time management skills
- Communication and presentation skills
- An understanding of government schemes an advantage but full training will be given.
- An understanding of ASHP’s an advantage but full training will be given.
What we offer
- Base salary + sales bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Life Insurance
- Comprehensive onboarding training
- Small but supportive team
How to Apply
If you think this role is for you, apply! Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Senior Technical Training Advisor in Telford employer: Dormont Manufacturing Co
Viessmann is an exceptional employer, offering a dynamic work environment that champions sustainability and innovation in the heating industry. With a strong focus on employee growth, comprehensive onboarding training, and a supportive team culture, employees are empowered to thrive while contributing to meaningful climate solutions. Located within the Carrier group, Viessmann provides unique opportunities to engage with cutting-edge technologies and make a tangible impact on energy efficiency and environmental protection.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Training Advisor in Telford
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Dormont Manufacturing Co just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Dormont Manufacturing Co. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Senior Technical Training Advisor in Telford
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Senior Technical Training Advisor role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Dormont Manufacturing Co, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Dormont Manufacturing Co
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Dormont Manufacturing Co, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Dormont Manufacturing Co, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
