At a Glance
- Tasks: Support customers with financial wellbeing through inbound and outbound calls.
- Company: Join Orbit Credit Services, a company dedicated to exceptional customer service.
- Benefits: Enjoy flexible hours, health initiatives, and a diverse workplace culture.
- Other info: Work Monday to Friday with occasional Saturdays for a balanced lifestyle.
- Why this job: Kickstart your career in a supportive environment while making a difference.
- Qualifications: Customer service experience preferred, but recent college leavers are welcome to apply.
The predicted salary is between 22000 - 26000 £ per year.
Orbit Credit Services is hiring Call Centre Agents for their Telford location. The role involves supporting customers with financial wellbeing and providing exceptional service through inbound and outbound calls. Applicants should have customer service experience or be recent college leavers looking to start a career in this field.
The position offers flexibility between 37.5 or 40 hours weekly, operational hours from Monday to Friday with occasional Saturdays. Key benefits include company-funded health initiatives and diverse workplace values.
Financial Wellbeing Call Centre Agent (Inbound/Outbound) in Telford employer: Dormont Manufacturing Co
Orbit Credit Services is an excellent employer, offering a supportive and flexible work environment in Telford for those passionate about enhancing financial wellbeing. With a commitment to employee growth through training and development, alongside company-funded health initiatives, we foster a diverse workplace culture that values every team member's contribution. Join us to embark on a rewarding career path where your efforts truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Wellbeing Call Centre Agent (Inbound/Outbound) in Telford
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like Dormont Manufacturing Co.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to Dormont Manufacturing Co's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
