What this Job Entails
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical ‘systems administration’, including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Responsibilities
- Plan the server onto racks and arrange the server mounting.
- Develop and implement capacity management strategies for server deployments in large-scale data centers, optimizing resource utilization.
- Gather server requirements and ensure adequate provision of space, power, and rack capacities.
- Install the operating systems for new mounted servers.
- Reinstall the server operating systems and solve abnormalities.
- Perform daily server maintenance, troubleshooting, repair, and follow-up break-fix of the server and other hardware.
- Maintain data on internal systems, including asset management, ticketing, and rack-related data.
- Work with remote vendors or other teams to solve hardware batch failures and problems.
- Serve on-call duty, responsible for dealing with problems raised by the business owners.
- Collect and check online asset status or issues.
- Erase drives or other configurations for retiring or relocating servers.
- Provide retrofitting or test feedback for tools, systems, and platforms.
- Submit and track the part RMA or media destruction process.
- Perform server network troubleshooting.
- Manage server lifecycle.
- Other server operation related work.
- Tidy and raise problems to senior SOE.
Qualifications
- Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, or any other relevant fields.
- Strong ability to work under pressure; strong learning ability; broad technical interest; strong sense of responsibility; full of enthusiasm for work.
- Good communication skills in English; good teamwork spirit; ability to work independently.
- Knowledge of the interdependencies of server functions and technologies.
- Ability to understand and run simple Shell/Bash scripts.
- Familiar with Linux systems, able to locate hardware faults; strong analytical and problem-solving skills.
- Basic network knowledge concepts – MAC, Subnet, TCP/IP; ability to perform general troubleshooting.
- Knowledge of out-of-band/lights-out server communication methods, such as IPMI.
