At a Glance
- Tasks: Help customers, manage transactions, and keep the store looking great.
- Company: Join a friendly team at Family Dollar, where every day is different.
- Benefits: Enjoy perks like educational assistance, retirement plans, and an employee assistance programme.
- Other info: Flexible part-time hours perfect for students and a chance to grow your skills.
- Why this job: Gain valuable experience in customer service while working in a fun environment.
- Qualifications: Previous retail or customer service experience is a plus, but we welcome all applicants!
The predicted salary is between 10 - 12 £ per hour.
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned
Skills and Experience:
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Perks and Benefits:
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Part-Time Retail Customer Service Associate in Swansea employer: Dormont Manufacturing Co
At Family Dollar, we pride ourselves on being an excellent employer that values our associates and fosters a supportive work culture. Our part-time Retail Customer Service Associates enjoy competitive benefits, including an Employee Assistance Program and educational assistance, while working in a friendly environment that encourages personal growth and development. Located in Swansea, South Carolina, we are committed to providing a positive and respectful workplace where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Customer Service Associate in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their customer service experience.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you can demonstrate your problem-solving abilities. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. It’s a retail environment, so smart casual is usually a safe bet. First impressions matter, and we want you to shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Part-Time Retail Customer Service Associate in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous customer service experience you have. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for strong communication skills!
Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing to show us you understand what we're looking for. This will help your application stand out from the crowd!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like assisting customers and managing sales transactions. This will help you demonstrate how your previous experience aligns with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role is all about delivering a great shopping experience, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you resolved issues or went above and beyond for a customer.
✨Dress the Part
Even though it’s a retail position, first impressions matter! Dress smartly and appropriately for the interview. This shows that you respect the opportunity and understand the importance of maintaining a professional appearance in a customer-facing role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewer. Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.
