At a Glance
- Tasks: Manage supplier relationships and ensure effective supplier management strategies.
- Company: Join Hiscox, a leading company with a unique culture and collaborative environment.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team with excellent career development opportunities.
- Why this job: Make a real impact by promoting innovation and continuous improvement in supplier management.
- Qualifications: 5+ years in supplier management or relevant experience; strong relationship-building skills.
The predicted salary is between 60000 - 75000 £ per year.
Build a brilliant future with Hiscox. The Technology Supplier Manager sits within the Procurement Team and is responsible for contributing to and executing the Technology Supplier Management strategy, promoting supplier management best practice, creating and delivering training, providing guidance and support across global IT to ensure the proactive and effective management of suppliers. This role is also responsible for identifying and mitigating supply risks, supporting relationship owners with monitoring compliance to agreed contractual obligations or service, and maximising value from suppliers.
Key Responsibilities
- Be a key contributor and subject matter expert in establishing and embedding the Supplier Management Framework.
- Develop and maintain a series of supplier management guides and templates for training and support purposes.
- Deliver/Support training across global Technology to educate Relationship Managers in best practices in order to achieve key objectives.
- Develop and standardise supplier management techniques and approaches across Technology suppliers.
- Update and maintain a supplier management register of all Technology suppliers.
- Collaborate with Relationship Managers to produce Exit Plans and other associated documents.
- Support the implementation and testing, measuring and monitoring of supplier performance via the Procurement platform (Marketplace).
- Assist Relationship Managers with key activities, including the operation of governance processes and the evaluation of supplier risks.
- Support Relationship Managers with the management of suppliers with appropriate governance measures reflecting their importance using the Hiscox governance standards/tools.
- Provide an initial escalation point for Relationship Managers for issues relating to service, scope, quality and related costs.
- Lead in the resolution of issues, involving other internal and external stakeholders as necessary.
- Establish and support a regular Supplier Management forum for the Relationship Managers and a Community of Practice for all interested parties.
- Achieve “win-win” solutions with the Technology suppliers that promote innovation and the delivery of continuous improvements, whilst maintaining value for the duration of the services.
- Maximise value delivered by suppliers.
- Ensure close collaboration with the Technology Category Managers in Group Procurement for a smooth transition through each stage of the procurement lifecycle.
Our Must-Haves
- As a guide, 5+ years experience in a similar role. Those with less years but the right level of knowledge will naturally be considered.
- Knowledge of supplier management processes required during the supplier lifecycle.
- Extensive understanding and practical use of the principles used in contract and supplier management.
- Able to influence others and build working relationships with a diverse team that extends across country boundaries.
- Analytical, numerical and fact based with a delivery focus and commitment to meeting agreed timescales.
- Awareness and understanding of general IT principles and approaches.
- Able to challenge and identify practical solutions.
- Creative, proactive, logical and innovative – you do not accept the status quo.
- Able to build strong working relationships at both senior management and operational team level.
What would we like to see in you?
- MCIPS or an SRM qualification.
- Knowledge of financial or insurance industries and their regulatory requirements.
Work with amazing people and be part of a unique culture.
Supplier Relationship Manager employer: Dormont Manufacturing Co
At Hiscox, we pride ourselves on being an exceptional employer, offering a dynamic work environment in both York and Lisbon. Our hybrid working model promotes flexibility while fostering collaboration within our innovative Procurement Team. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members thrive in their roles and contribute to meaningful supplier relationships that drive success.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Relationship Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Supplier Relationship Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their challenges and think about how you can add value. This will help you stand out as someone who’s not just looking for a job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of the role. Highlight your knowledge of supplier management processes and your ability to build strong relationships – these are key for a Supplier Relationship Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Hiscox and ready to make a difference in supplier management.
We think you need these skills to ace Supplier Relationship Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Supplier Relationship Manager role. Highlight your experience in supplier management and any relevant qualifications, like MCIPS or SRM. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supplier management and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar roles.
Showcase Your Skills:In your application, don’t just list your skills—show us how you've used them! Whether it's influencing stakeholders or managing supplier risks, we want to see real-life examples that demonstrate your expertise.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Hiscox!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Supplier Management Framework
Familiarise yourself with supplier management frameworks and best practices. Be ready to discuss how you would contribute to establishing and embedding these frameworks in the role. Highlight any previous experience where you've successfully implemented similar strategies.
✨Showcase Your Training Skills
Since the role involves delivering training, prepare examples of how you've educated others in supplier management techniques. Think about specific training sessions you've led or materials you've developed that could demonstrate your ability to support Relationship Managers effectively.
✨Be Ready to Discuss Risk Management
Understand the importance of identifying and mitigating supply risks. Prepare to share your approach to risk assessment and management, including any tools or methodologies you've used in past roles to ensure compliance and performance monitoring.
✨Build Relationships, Even Virtually
This role requires collaboration across diverse teams. Think of examples where you've built strong working relationships, especially in a hybrid or remote setting. Be prepared to discuss how you can influence and engage stakeholders at all levels, ensuring effective communication and cooperation.
