At a Glance
- Tasks: Supervise the creation and delivery of artwork and metadata for Disney+ content.
- Company: Join Disney, a leader in entertainment with a focus on creativity and collaboration.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Work in a vibrant environment with a focus on innovation and teamwork.
- Why this job: Be part of a dynamic team delivering high-quality content to millions of viewers.
- Qualifications: Experience in content delivery and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
About the Role & Team
Working within a dedicated team, the AMP Supervisor is responsible for the delivery of high‑quality, value‑for‑money TV and Feature Art & Metadata assets to Disney’s Direct‑to‑Consumer (DTC) platforms. The role focuses on the end‑to‑end operational management of legal approvals, creation, and servicing of Art & Metadata materials in line with Disney’s requirements and standards. Partnering closely with global internal teams and external vendors, the AMP Supervisor must be able to effectively multi‑task and remain calm under pressure, reflecting the high‑profile nature of the content and the volume of work managed. The role also has responsibility for supporting and coaching AMP Coordinators, acting as the first point of contact for day‑to‑day tasks, guidance, and queries, while ensuring strong customer focus, clear communication, creative thinking and collaborative ways of working. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
- Artwork and Metadata Management
- Oversee the creation and delivery of artwork and metadata to the Disney+ platform.
- Help maintain, design, and establish workflows for the delivery of artwork and metadata for Disney+ Originals, acquisitions, library content, and week‑to‑week titles.
- Be responsible for ingesting assets into Disney+, including live artwork and metadata refreshes via AMP.
- Partner with vendors and teams across EMEA, CEE, and MENA to oversee localisation and delivery of assets into Disney systems.
- Conduct artwork QC reviews and manage feedback for artwork assets, ensuring high quality deliverables.
- Supervise the verification and fulfilment of artwork and metadata orders within Disney ordering systems.
- Resolve artwork and metadata delivery challenges, including asset correction and remediation.
- Be responsible for liaising with the US IP legal team, legally clearing local main titles for use in local territories.
- Provides first point of contact for AMP Coordinators to provide support and advice as needed.
- Other General Activities
- Provides coverage and support for other AMP Supervisors and the AMP Manager as needed.
- Attend and contribute to team; departmental, vendor and Content Operations meetings.
- Coordinate representation of team within broader Company meetings as required.
- Work effectively with departmental colleagues and cross‑functionally with other members of studio operations.
- Work with TWDC Accounts Payable to resolve Vendor billing issues.
- Develop and maintain strong working relationships with internal and external parties.
- Maintain a strong awareness of technical developments in the digital media space.
- Adhere to defined Content Operations business processes, taking opportunities to improve.
- Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics.
- Provide training for colleagues as required.
- Ensure other Departments are familiar with our role, and how to access relevant information.
- Participate in systems testing and contribute suggestions for workflow and systems improvement.
- Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.
Areas of Accountability
Accountable to DTC AMP Manager
Experience and Professional Qualifications Required
- Working knowledge of supply chain process
- Experience of delivering/packaging content to non-linear distribution
- Working knowledge of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
- Basic knowledge of .xml
- Project coordination skills
- Excellent organizational and multi-tasking skills
- Critical thinking and problem-solving skills
- Excellent time management
- Ability to work effectively in a team setting
- Ability to work well under tight deadlines
Competencies Required
- Stays current on business issues, industry trends, and technological advances
- Interacts well with people who have different backgrounds and work styles
- Excellent communication and interpersonal skills. Listens and asks questions to ensure understanding.
- Conveys relevant information in a candid and timely manner
- Uses technology to facilitate better results
- Keeps commitments
- Ability to prioritise
- Demonstrates flexibility in response to changes
- Remains productive despite uncertainty
- Earns the trust and respect of colleagues, partners and customers
- Treats others with respect
- Supports productivity and morale of the team
Supervisor, DTC Content Fulfilment employer: Dormont Manufacturing Co
At Disney, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions creativity, collaboration, and inclusion. Our London Hammersmith office provides a dynamic environment where employees can thrive, with opportunities for professional growth and development while working on high-profile content for Disney's Direct-to-Consumer platforms. With flexible working arrangements and a commitment to our core values, we ensure that every team member feels valued and empowered to contribute their best.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor, DTC Content Fulfilment
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Disney through LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Disney’s values and how they align with your own. We want to show that we’re not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice common interview questions, especially those related to teamwork and problem-solving. We need to demonstrate our ability to handle pressure and multi-task effectively.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a great way to reiterate our interest in the position.
We think you need these skills to ace Supervisor, DTC Content Fulfilment
Some tips for your application 🫡
Show Your Passion for Content:When writing your application, let us see your enthusiasm for the world of content creation and management. Share any relevant experiences that highlight your love for delivering high-quality assets, as this role is all about ensuring top-notch artwork and metadata for Disney+.
Be Clear and Concise:We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where necessary to showcase your skills and experiences, especially those related to project coordination and multi-tasking, which are key for this role.
Highlight Your Team Spirit:This position involves a lot of collaboration, so don’t forget to mention your teamwork skills. Share examples of how you've successfully worked with others in past roles, and how you’ve supported colleagues, as we value a strong community spirit here at StudySmarter.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Supervisor role. Mention your familiarity with tools like Adobe Suite and your understanding of supply chain processes, as these will show us you’re the right fit for our team. And remember, apply through our website!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Stuff
Make sure you have a solid understanding of the supply chain process and how content is delivered to non-linear platforms. Brush up on your knowledge of Adobe Suite, Microsoft Excel, and other tools mentioned in the job description. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Multi-Tasking Skills
During the interview, be ready to discuss specific examples of how you've successfully managed multiple projects at once. Highlight your organisational skills and ability to stay calm under pressure, as these are crucial for the Supervisor role.
✨Emphasise Teamwork and Communication
Since this role involves working closely with various teams and vendors, be prepared to talk about your experience in collaborative environments. Share instances where your communication skills helped resolve issues or improve workflows, reflecting Disney's values of collaboration and community.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your critical thinking and problem-solving abilities. Think of challenges you've faced in previous roles and how you overcame them. This will demonstrate your readiness to tackle the artwork and metadata delivery challenges mentioned in the job description.
