Technical Co-ordinator in Stoke-on-Trent

Be the technical heartbeat behind a busy engineering operation. We're looking for a highly organised, technically minded individual to join our on-site maintenance team as a Technical Coordinator. This role is ideal for someone who enjoys being close to engineering activity, understands how equipment and spares support a site’s performance, and takes pride in keeping processes, data and documentation running like clockwork. You’ll work at the centre of the operation — supporting engineers, maintenance leads and management by ensuring the right information, parts and processes are in place to keep the site performing at its best.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Tasks and Qualifications:

What you’ll be doing:

• Developing and preparing requests, reports, bids and proposals for spare parts and obsolescence requirements
• Creating and distributing Product Change Notifications (PCNs)
• Supporting the RFQ and RSPL processes for new equipment and associated spares
• Maintaining and updating the site spares and obsolescence database
• Building and developing cost structures for spares and assets to support budget control
• Ensuring accuracy and consistency across spares, processes and documentation
• Using the DMMS system daily to support site operations
• Assisting with the collection and preparation of KPI data
• Providing wider organisational and administrative support to the engineering management team as required

What you’ll bring:

• Strong organisational ability and attention to detail
• Confident literacy and numeracy skills
• GCSE-level education or equivalent
• Solid computer literacy, including Microsoft Word, Outlook, Access, Excel and PowerPoint
• A collaborative approach and the ability to work effectively within a team
• Initiative, ownership and a proactive mindset
• Strong interpersonal skills and an approachable, professional manner
• A technical background — ideally with electrical competence or engineering experience
• Experience in spares management or lifecycle management
• Proven ability to work with IT systems and Microsoft-based software to a high standard
• Excellent written and verbal communication skills
• Experience in a customer-focused environment
• Ability to build relationships and work across different departments and functions

Why this role matters:

This isn’t just a support role — it’s a key position that ensures the engineering team has the clarity, resources and information they need to keep the site running safely and efficiently. If you enjoy combining technical understanding with structured, organised work, this role gives you the best of both worlds.

Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, leaves of absence, compensation, and training.