At a Glance
- Tasks: Manage stockroom operations and ensure smooth delivery processes.
- Company: Join the iconic Tommy Hilfiger brand known for classic American style.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Experience in retail or hospitality and strong communication skills.
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style.
About the Role
The Stockroom Manager plays a key role in achieving these standards by ensuring the smooth running of the stockroom and back of house operations. Responsibilities include:
- Partner with wider management team to build on business opportunities and achieve company standards and objectives.
- Processing deliveries, transfers and other stock-related duties accurately.
- Accepting incoming deliveries onto the system, organizing stock in the stockroom and using initiative to improve ways of managing stock.
- Ensuring replenishment on the shop floor is completed correctly and in a timely fashion by delegating to the team in a sufficient way.
- Being a key player in SKU accuracy and stock takes.
- Analyze store level reports and create action plans to improve results.
- Participate in weekly management meetings alongside other staff meetings.
- Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
- Own communication boards, anything facility related (access controls, alarm systems).
- An RFID champion for central London, who works closely with the central operations team assisting in other stores where needed.
- Ability to build great relationships with key departments/personnel in HO, B&M team, facilities, loss prevention.
- Work with the SM compiling feedback on product and stock concerns/issues.
- Producing reports and analysis, interpretation and action plans weekly communicating to the management team.
- Hold daily/weekly SR walks with SM or ASM.
- Own the roll out and operation of our in store omni channel and digital project.
About You
- You’ll have a previous track record within hospitality or retail.
- You’ll have previous stock handling experience.
- You’ll be an effective communicator with the ability to build relationships with ease.
- You will work well with change, being able to quickly adapt and work at pace.
- Knowledge of stock control systems preferably FIORI, Store Force and RFID.
- You’ll have strong people management skills with the ability to resolve conflict and unproductive disagreements.
About What We Offer
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
Stockroom Manager, Tommy Hilfiger - Regent Street employer: Dormont Manufacturing Co
At Tommy Hilfiger, located on the iconic Regent Street, we pride ourselves on being a leading designer lifestyle brand that values diversity and inclusivity. As a Stockroom Manager, you will benefit from a supportive work culture that prioritises employee growth and offers a comprehensive benefits programme designed to ensure your well-being both at home and in the workplace. Join us to be part of a dynamic team that celebrates 'classic American cool' while fostering an environment where every associate feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Manager, Tommy Hilfiger - Regent Street
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dormont Manufacturing Co, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dormont Manufacturing Co!
We think you need these skills to ace Stockroom Manager, Tommy Hilfiger - Regent Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dormont Manufacturing Co, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dormont Manufacturing Co and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dormont Manufacturing Co that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
