At a Glance
- Tasks: Maximise product inventory and deliver exceptional customer service.
- Company: Join a leading retailer with a focus on teamwork and customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Seasonal role with potential for permanent positions.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: Retail experience preferred; must be 21 or older.
The predicted salary is between 16 - 23 £ per hour.
All store team members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part‑time and full‑time positions generally focus on merchandising responsibilities, you may also be assigned sales, front end or other responsibilities as needed. Internally you will be referred to as Merchandiser and you will report to the store management team. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.
You will:
- Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross‑functional responsibilities and other duties as assigned.
- Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.
What we’re looking for:
- High School Diploma or equivalent (Preferred)
- 1–3 years of experience, 1+ years of experience in a retail setting (preferred)
- Familiarity with point‑of‑sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
- Physical Requirements (with or without accommodations): Must be 21 years of age or older, walk, bend down repeatedly, and be on feet for 8–10 hours a day, climb ladders and lift 50 lbs overhead and repeatedly, may be exposed to various outdoor weather conditions throughout the workday.
We recognize our team members are our biggest asset, and we value the critical role each plays in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.
Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.
Stocking Associate / Merchandiser - Part Time employer: Dormont Manufacturing Co
At Total Wine & More, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued as a key contributor to our success. As a Stocking Associate / Merchandiser, you will enjoy flexible scheduling, comprehensive training in product knowledge, and opportunities for career advancement within a company that prioritises employee wellbeing through our Total Rewards program. Join us in creating exceptional shopping experiences while benefiting from a culture that encourages growth and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Stocking Associate / Merchandiser - Part Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Dormont Manufacturing Co, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Stocking Associate / Merchandiser - Part Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Dormont Manufacturing Co that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Dormont Manufacturing Co will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Dormont Manufacturing Co and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Dormont Manufacturing Co
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Dormont Manufacturing Co, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Dormont Manufacturing Co!