At a Glance
- Tasks: Implement and support custom deployments of NICE products for clients.
- Company: Join a market-disrupting global leader in technology.
- Benefits: Endless career growth, competitive salary, and a collaborative work environment.
- Other info: Work in a dynamic team with opportunities across multiple roles and locations.
- Why this job: Make a real impact with innovative tech solutions every day.
- Qualifications: Experience in system engineering, scripting, and effective communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. If you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
We are looking for a talented professional services engineer to join our technology team. The primary focus will be on implementing the technical aspects of NICE product deployments and non-standard configuration requests as well as assisting product teams to successfully introduce new products/versions. Championing supportability and delivering preventative actions on behalf of our customers is also key.
NOTE – Successful candidates will need to have been in the UK for 5 years and be eligible for obtaining NPPV3 + Security Clearance. This role requires work from a Secure Room located in the Hedge End office of NICE (near Southampton) – 5 days per week.
How will you make an impact?
- Implementing and supporting custom deployments and integration of various NICE product suites for clients.
- Working on non-standard configuration requests, manual database and file manipulations and other advanced system adjustments.
- Working effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D.
- Taking into account technical and commercial relationships with end users, partners and service providers.
- Accurately tracking effort on tasks – recognizing scope and effort variances early, evaluating impact and raising issues as appropriate.
- Using best practice methods, quality standards, and guidelines on all project phases.
Have you got what it takes?
- System/implementation engineering for complex data driven solutions.
- Scripting (PowerShell / .NET / C# / Java, etc.)
- APIs (REST, SOAP) including interfacing with Postman or Fiddler.
- Data handling, including RDBMS (MS SQL).
- Technical and analytical skills.
- Windows server/client.
- Efficient, effective and respectful communication skills both with customers and within internal departments.
- Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment.
- Multi-tasking and time-management to prioritize and switch between varied tasks.
You will have an advantage if you also have:
- Programming (e.g. C#).
- .NET framework.
- MS Azure Cloud technologies (or equivalent).
- Policing or criminal justice sector within an IT environment.
What’s in it for you? Learn more about the Benefits at NICE. Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Professional Sevices Engineer in Southampton employer: Dormont Manufacturing Co
At NiCE, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to challenge limits and drive innovation. Located in Hedge End, near Southampton, our office offers a collaborative environment where you can thrive alongside some of the brightest minds in the industry. With abundant opportunities for professional growth and development, as well as a commitment to work-life balance, NiCE is the ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Sevices Engineer in Southampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Dormont Manufacturing Co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dormont Manufacturing Co!
✨Direct Apply to Dormont Manufacturing Co
Let's not forget to apply directly through the Dormont Manufacturing Co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Professional Sevices Engineer in Southampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
