At a Glance
- Tasks: Support wealth management clients using the FNZ Figaro platform and assist with onboarding new clients.
- Company: Join a leading financial services company focused on innovation and client success.
- Benefits: Competitive salary, professional development, and opportunities for growth in a dynamic environment.
- Other info: Be part of a collaborative team that values continuous improvement and client satisfaction.
- Why this job: Make a real impact by helping clients navigate complex financial solutions and enhance their operations.
- Qualifications: Experience in consulting or analysis, strong problem-solving skills, and excellent communication abilities.
The predicted salary is between 50000 - 65000 £ per year.
Role Overview
The Asset Management Infrastructure division at FNZ includes a dedicated Consultancy team responsible for supporting existing wealth management clients using the FNZ Figaro platform and assisting with the onboarding of new clients. Consultants play a key role in providing expertise across the full lifecycle of client engagement, from requirement gathering through to implementation, training, and ongoing support.
Core Responsibilities
- Presenting and explaining existing FNZ capabilities to clients.
- Capturing and documenting client use cases and requirements.
- Implementing new and existing FNZ functionality on client environments.
- Demonstrating how FNZ functionality supports client regulatory obligations.
- Delivering client training programmes and facilitating knowledge transfer.
- Assisting FNZ development teams by clarifying client needs and expectations.
- Conducting internal and client‑facing documentation reviews and walkthroughs.
- Helping clients diagnose issues and providing workarounds where needed while defects are resolved.
- Providing insights to development and documentation teams on how clients use Figaro in practice.
Role Requirements
This role is suited to individuals who:
- Are strong problem solvers, comfortable interpreting complexity and navigating evolving situations.
- Demonstrate excellent communication skills and professional presence.
- Possess strong technology, analytical, and data interpretation skills.
- Thrive in environments with high levels of client and stakeholder interaction.
- Hold a broad understanding of wealth management practices.
Team Responsibilities
The Consultancy Team within AMI delivers a range of high‑value services to both existing and prospective FNZ clients. Key responsibilities include:
- Acting as subject‑matter experts on Figaro, providing insight into system capabilities through walkthroughs, demonstrations, training sessions, and discussion of potential solutions to business requirements.
- Supporting client project processes, including the implementation of FNZ functionality and assessing the impact of changes to third‑party systems.
- Working as skilled business analysts to elicit, interpret, and document requirements for development projects—serving as the bridge between clients and development teams.
- Providing business‑as‑usual support by diagnosing user issues, explaining system behaviors, and advising on standard configuration changes and processes.
Role Responsibilities
- Serve as the primary contact for clients regarding general Figaro queries.
- Lead business analysis activities across projects, capturing and documenting stakeholder requirements.
- Support clients in deploying Figaro functionality, including recommending process changes and performing or advising on configuration and data updates.
- Act as liaison between client stakeholders and FNZ teams throughout development initiatives.
- Assist clients with daily Figaro use, including troubleshooting issues and suggesting alternative solutions.
- Provide feedback to FNZ teams on client usage patterns and future plans.
- Support the Client Relationship Manager with demos, sales activities, and other initiatives that promote adoption of Figaro and FNZ services.
Experience Required
- Experience in a consulting, analysis or development environment.
- Figaro experience is essential.
- General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate.
- An understanding of the regulatory environment FNZ operates within.
- Proven track record in delivery/consulting environment with financial services/wealth market.
- Be able to evidence establishing an environment of continuous improvement and capability development.
- Confident, and able to take initiative given client– and delivery-focused environment.
- Independent, self‑directing and delivery focused working style.
- Superior analytical thinking.
- Commercially aware.
- Excellent organizational, administration and time management skills.
- Good team communication skills, confident in dealing with internal and external clients.
- Highly developed written and oral communication skills.
Nice to Have
- SQL skills
- Client facing experience
Solution Consultant (Figaro) employer: Dormont Manufacturing Co
FNZ is an exceptional employer that fosters a collaborative and innovative work culture, particularly within the Asset Management Infrastructure division. As a Solution Consultant, you will benefit from comprehensive training programmes, opportunities for professional growth, and the chance to work closely with clients in a dynamic environment. With a focus on continuous improvement and a commitment to employee development, FNZ offers a rewarding career path for those looking to make a meaningful impact in the wealth management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Consultant (Figaro)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at FNZ on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Solution Consultant. Personal connections can give you the inside scoop!
✨Tip Number 2
Prepare for the interview by practising your problem-solving skills. Think of real-life scenarios where you've tackled complex issues, especially in consulting or tech environments. Show us how you navigate challenges and communicate effectively with clients!
✨Tip Number 3
Don’t just focus on your technical skills; highlight your ability to engage with clients. Share examples of how you've successfully trained users or facilitated knowledge transfer. We want to see your communication prowess shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the FNZ team. Let’s get you started on this exciting journey together!
We think you need these skills to ace Solution Consultant (Figaro)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solution Consultant role. Highlight your experience with Figaro and any relevant consulting or analysis work you've done. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in delivering training or presentations.
Highlight Problem-Solving Abilities:We love problem solvers! In your application, share examples of how you've tackled complex issues in previous roles. This will show us that you're comfortable navigating evolving situations, which is key for this position.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Figaro Inside Out
Make sure you have a solid understanding of the FNZ Figaro platform. Familiarise yourself with its functionalities and how it supports wealth management practices. Be ready to discuss specific use cases and demonstrate your knowledge during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your problem-solving abilities, especially in complex situations. Think about times when you've navigated challenges in a consulting or client-facing role, and be ready to share these stories to illustrate your analytical thinking.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to conduct mock interviews with friends or family, focusing on explaining technical concepts in simple terms, as you would to a client.
✨Understand Client Needs
Research common client requirements in the wealth management sector. Be prepared to discuss how you would capture and document these needs effectively. Showing that you can act as a bridge between clients and development teams will set you apart.
