At a Glance
- Tasks: Lead social operations and streamline creative processes for impactful campaigns.
- Company: Join a dynamic social publisher with 150 million followers.
- Benefits: Enjoy 25 days holiday, pension contributions, and discounts.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Be at the heart of innovative projects and collaborate with exciting brands.
- Qualifications: 5 years in operations or project management within media or creative sectors.
The predicted salary is between 50000 - 65000 £ per year.
Location: On-site, HSK, London, W8 5HY
Contract Type: Full-time/ Permanent
About the Role
We are looking for a highly operational, organised and proactive Social Operations Lead to work directly with the Director of Creative & Platforms and help run the engine of DMG New Media. DMG New Media is a new social publisher reaching over 150 million followers across news, entertainment, sport and culture. As the business scales, strong operational leadership is essential to ensure our creative, social and commercial teams work together seamlessly.
This role sits at the centre of the organisation. Acting as the operational right hand to the Director, you will ensure that ideas move efficiently from briefing through production, publishing and reporting. You will help design and maintain the systems, workflows and processes that allow the creative team to operate at scale. The ideal candidate is exceptionally organised, operationally minded and calm under pressure; someone who enjoys turning complex projects into clear processes and making teams run faster and more effectively.
Main Responsibilities
- Operational Leadership
- Help run the day-to-day operations of the social creative & platforms department alongside the Director.
- Own and maintain the operational systems that underpin social creative, commercial campaigns and platforms.
- Translate strategic priorities into clear workflows, timelines and responsibilities across teams.
- Workflow & Process
- Design and maintain streamlined workflows for commercial campaigns, original content formats, social publishing, and reporting.
- Ensure briefs move smoothly from sales > creative > production > publishing > reporting.
- Identify bottlenecks and improve processes to increase output quality and speed.
- Campaign & Project Delivery
- Oversee the delivery of projects and campaigns across multiple teams.
- Help scale repeatable systems for content output.
- Performance & Reporting
- Implement clear processes for tracking performance across social formats, campaigns and originals.
- Ensure insights and learnings are captured and fed back into future content.
- Maintain reporting frameworks that give leadership clear visibility on growth and performance.
Person Specification
- 5 years in an operational, production, project management or strategy role within a media publisher, social platform, production company or creative agency.
- Exceptionally organised with the ability to manage multiple projects simultaneously.
- Comfortable designing processes, workflows and systems that help creative teams move faster with and without the use of Ai.
- Strong understanding of social-first content production and digital publishing environments.
- Comfortable working closely with senior leadership and translating strategy into execution.
- Calm under pressure with the ability to identify problems early and implement practical solutions.
What We Offer
- Opportunity to work with exciting brands and innovative campaigns.
- A creative, supportive, and collaborative team culture.
- Room to develop skills and grow within the role.
Package Description
Our benefits package increases the longer you’ve been with us. Here’s what to expect:
- 25 days’ holiday (increasing by 1 per year up to a total of 30)
- Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution.
- Life cover under the Pension Plan of up to 3x your basic salary.
- DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards)
- Subsidised canteen
- Onsite gym (Northcliffe House only)
- Onsite nurse and GP clinics (Northcliffe House only)
- Our Employee Assistance Programme
- Discounted dining cards
- Plus many other benefits…
Our Commitment
We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability. We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.
Social Operations Lead: Scale Creative Publishing employer: Dormont Manufacturing Co
DMG New Media is an exceptional employer, offering a dynamic and collaborative work environment in the heart of London. With a strong focus on employee growth, we provide opportunities to work on innovative campaigns while enjoying a comprehensive benefits package that includes increasing holiday entitlement, a pension plan, and access to onsite facilities like a gym and health clinics. Join us to be part of a creative team that values diversity and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Social Operations Lead: Scale Creative Publishing
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Dormont Manufacturing Co and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Dormont Manufacturing Co are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Dormont Manufacturing Co on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Dormont Manufacturing Co. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Operations Lead: Scale Creative Publishing
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Dormont Manufacturing Co. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Dormont Manufacturing Co:Show us that you’ve done your homework! In your application, briefly mention what you admire about Dormont Manufacturing Co’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Dormont Manufacturing Co
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Dormont Manufacturing Co will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Dormont Manufacturing Co, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
