Site Soft Services Lead β€” Customer Excellence & Team Lead

Site Soft Services Lead β€” Customer Excellence & Team Lead

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Lead soft services at Airbus, ensuring top-notch customer service and staff performance.
  • Company: Join ABM, a leader in facility services with a commitment to excellence.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Opportunity for continuous improvement and compliance with industry standards.
  • Why this job: Make a real difference in service delivery while leading a dynamic team.
  • Qualifications: Experience in supervisory roles and strong focus on health and safety.

The predicted salary is between 35000 - 45000 Β£ per year.

ABM is recruiting for a site-based supervisor to lead soft services at the Airbus location in the UK.

You will oversee delivery, staff performance, and adherence to SLAs while maintaining high customer service standards.

The role requires payroll oversight, HR record maintenance, and a focus on Health, Safety and Quality procedures; you will drive continuous improvement and ensure compliance with company policies and contractual requirements.

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Site Soft Services Lead β€” Customer Excellence & Team Lead employer: Dormont Manufacturing Co

Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

We think you need these skills to ace Site Soft Services Lead β€” Customer Excellence & Team Lead

Leadership Skills
Customer Service Excellence
Staff Performance Management
SLA Adherence
Payroll Oversight
HR Record Maintenance
Health and Safety Compliance