At a Glance
- Tasks: Engage with customers, share your cycling passion, and create memorable experiences.
- Company: Join Trek, a vibrant company dedicated to getting more people on bikes.
- Benefits: Enjoy 25 days leave, discounts on bikes, and wellness perks.
- Other info: Flexible part-time role with opportunities for personal development.
- Why this job: Be part of a team that values growth, hospitality, and community connections.
- Qualifications: A positive attitude, great communication skills, and a love for cycling.
The predicted salary is between 12 - 15 £ per hour.
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
We are currently recruiting for:
- Location: Shrewsbury
- Job Type: Part Time – 8 hours per week – 1 day per week
We do need team members available when our customers visit the most—so weekend availability is important.
What you’ll do
This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first face customers meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need. Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have. Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service. Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.
What you’ll bring to the team
- A positive, “happy to help” attitude and the desire to make each customer feel supported
- A warm, approachable manner with great listening skills and a passion for genuine hospitality
- Strong communication with both customers and teammates
- An interest in building long‑term customer relationships and creating your own client community
- A commitment to delivering an amazing experience for every rider who comes through our doors
If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.
Benefits at Trek
- 25 days annual leave per year, plus bank holidays
- Discounted employee purchase scheme on bikes, parts and accessories
- 24/7 employee assistance program
- 24/7 virtual GP services and counselling services
- Gym membership discounts and discounts on other health and wellbeing brands
- Retail discount platform on high street and online brands
- Annual paid time off for charity work
- Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you. If you like wild growth and working with happy, enthusiastic overachievers, you’ll enjoy your career with us!
Sales Associate in Shrewsbury employer: Dormont Manufacturing Co
Trek is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture in Shrewsbury. With generous benefits like 25 days of annual leave, discounts on cycling gear, and a commitment to personal development, team members are encouraged to thrive while fostering meaningful connections with customers. Join us to be part of a passionate community dedicated to making cycling accessible and enjoyable for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Shrewsbury
✨Tip Number 1
Get to know Trek! Before your interview, dive into our brand, products, and values. Show us you’re not just another candidate but someone who genuinely cares about cycling and our mission. It’ll make a huge difference!
✨Tip Number 2
Practice your people skills! As a Sales Associate, you’ll be the friendly face our customers see. Role-play with a friend or family member to nail down how you’d approach different customer scenarios. We love a warm, approachable vibe!
✨Tip Number 3
Be ready to share your passion for cycling! Whether you’re a seasoned pro or just starting out, we want to hear about your experiences. Your enthusiasm can really shine through and connect with our community of riders.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows you’re keen and keeps you fresh in our minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for our team!
We think you need these skills to ace Sales Associate in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Cycling:When you're writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it connects to the role. We want to see that you’re genuinely excited about helping others discover the joy of cycling.
Highlight Your Customer Service Skills:This role is all about creating warm, meaningful interactions with customers. Make sure to include examples from your past experiences where you've gone above and beyond to provide exceptional service. We value a positive attitude and a 'happy to help' mindset!
Be Yourself in Your Cover Letter:Your cover letter is your chance to show us who you are beyond your CV. Don’t be afraid to express your personality and explain why you think you’d be a great fit for our team. If you don’t meet every requirement, tell us what unique qualities you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re serious about joining our awesome team at Trek!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Cycling Stuff
Brush up on your cycling knowledge before the interview. Familiarise yourself with Trek's products and the cycling community. This will help you engage in meaningful conversations and show your passion for the industry.
✨Show Off Your People Skills
Since this role is all about creating warm interactions, be ready to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer or built a lasting relationship. This will highlight your dedication to hospitality.
✨Be Ready to Listen
During the interview, practice active listening. Show that you understand the importance of listening to customers' needs. You might even want to ask questions about how they handle customer interactions to show your interest in their approach.
✨Express Your Willingness to Learn
Trek values growth and learning, so make sure to convey your eagerness to develop your skills. Share any past experiences where you embraced learning opportunities, whether in cycling or other areas, to demonstrate your commitment to personal and professional growth.
