At a Glance
- Tasks: Provide fast, friendly service and process transactions while engaging with customers.
- Company: Join a leading retailer known for its commitment to customer satisfaction.
- Benefits: Competitive pay, health resources, and opportunities for career growth.
- Other info: Flexible hours and a supportive work environment await you.
- Why this job: Be part of a dynamic team and make customers' days brighter.
- Qualifications: Customer service passion and retail experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. Internally you will be called Front End Team Member and will report to the store management team. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.
You Will
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross-functional responsibilities and other duties as assigned.
What We’re Looking For
- High School Diploma or equivalent preferred.
- Passion for best-in-class customer service and team player mindset.
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
- Familiarity with point-of-sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
Physical Requirements (With or Without Accommodations)
- Must be 21 years of age or older.
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day.
- Climb ladders and lift 50 lbs. overhead and repeatedly.
- May be exposed to various outdoor weather conditions throughout the workday.
Grow With Us
We recognise our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program.
Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, colour, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
The anticipated close date of this posting is 120 days from the posted date indicated above.
Worker Type: Regular
Pay Range: $17.49 - $24.49 Hourly
Front End Team Member in Shrewsbury employer: Dormont Manufacturing Co
At Total Wine & More, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. Located in a vibrant retail environment, we offer a supportive work culture with comprehensive benefits and opportunities for personal and professional growth, including training in wine, spirits, and beer. Join us to be part of a dynamic team where your contributions are recognised and rewarded, ensuring a fulfilling and meaningful career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Front End Team Member in Shrewsbury
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Front End Team Member in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Front End Team Member position at Dormont Manufacturing Co. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Front End Team Member at Dormont Manufacturing Co. Remember, quality over quantity!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Products
Brush up on the products or brands that Dormont Manufacturing Co sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Dormont Manufacturing Co is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Dormont Manufacturing Co.
