At a Glance
- Tasks: Join a dynamic team to create innovative ServiceNow solutions for clients.
- Company: DXC Technology, a leading ServiceNow partner with a focus on inclusivity.
- Benefits: Flexible benefits, training opportunities, and a supportive work environment.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your skills in a cutting-edge tech space.
- Qualifications: Experience in ServiceNow design, scripting skills, and strong communication abilities.
The predicted salary is between 55000 - 70000 £ per year.
Location: Hybrid, Derby
Salary: Dependent on Experience
Due to security clearance requirements, candidates must be UK nationals or sole British citizens and have resided in the UK for 5 years and over.
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
The role: As a ServiceNow Senior Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform. You will provide technical consulting services to clients, contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution, focusing on designing and implementing solutions on the ServiceNow platform. You will provide guidance, thought leadership, and hands-on development to both our client and internal technical resources.
Responsibilities:
- You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
- Participating in client workshops and requirements gathering to build requirements and design solutions.
- Advising and making recommendations on proposed solutions.
- Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
- Mentoring and training more junior members of the team.
- Producing documentation and training material for the implemented solutions.
Requirements:
The ideal candidate will have several years’ experience in ServiceNow design and development, preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS are highly advantageous. An understanding of Service Management concepts, delivery assurance principles and procedures is required. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms is essential. Ideally, you will have obtained some of the following certifications:
- ServiceNow Certified Administrator
- ServiceNow Certified Implementation Specialist
- ServiceNow Application Developer
- ITIL Foundation
Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM would be an advantage. You will need to have strong communication skills, both written and oral, the ability to present solutions to customers including senior management, and be highly focused on providing strong customer service. Able to work as part of a team or individually to project timelines, you will need to be proactive, creative, and able to research solutions and make recommendations, willing to learn and take on new challenges. You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.
What we offer:
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such, you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development. You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions. We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available.
ServiceNow Senior Technical Consultant (Derby) employer: Dormont Manufacturing Co
At DXC Technology, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment in Derby. Our commitment to employee growth is reflected in our regular training opportunities and support for certifications, ensuring that you can advance your career while working alongside a collaborative team of ServiceNow specialists. With a comprehensive benefits package and a focus on work-life balance, we create a workplace where everyone can thrive and contribute to innovative solutions for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Senior Technical Consultant (Derby)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Dormont Manufacturing Co values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Dormont Manufacturing Co might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Dormont Manufacturing Co!
✨Direct Apply to Dormont Manufacturing Co
Let's not forget to apply directly through the Dormont Manufacturing Co website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Senior Technical Consultant (Derby)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Dormont Manufacturing Co.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Dormont Manufacturing Co. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
