At a Glance
- Tasks: Lead innovative tech solutions and engage with customers to deliver impactful outcomes.
- Company: Join a leading tech company focused on hybrid platforms and customer success.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and career advancement.
- Why this job: Make a real difference by shaping technology solutions that drive business success.
- Qualifications: Experience in technical consulting and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
CDW’s Solution Sales organisation collaborates with sales to deliver high value outcomes and experiences to existing and prospective customers across various technology growth pillars including Hybrid Platforms, Modern Workspace, Security and Digital Enablement. The role of the Senior Solution Architect focuses on the following core areas:
- Driven overlay resource supporting the delivery of successful financial metrics through technical and services engagements with customers.
- Solution owner supporting the creation and execution of customer requirements based on desired business outcomes.
- Creation of documentation based on technical design that meets customer business needs, targets, and KPIs.
The primary purpose of the Senior Solution Architect is to lead business outcome engagements from start to finish on opportunities from proactive sales engagement with aligned account owners. They translate customer business outcome requirements into high-level technical design and sales outcomes, leveraging vendor expertise and CDW’s service portfolio to support bids, promote aligned solutions, and contribute to proposal creation and customer presentations.
Senior Solution Architects also support other departments, including Sales, by campaigning into accounts to win future projects and sharing customer insights from project engagements.
Success Factors
- Complex solutions and services business won for CDW.
- Customer Engagement and Activity highlighted by feedback and adherence to SLAs and agreed timeframes.
- Design Quality and Accuracy ensuring service meets expectations and supports positive sales outcomes.
- Regular engagement with customers to ensure satisfaction, retention, and profitable outcomes.
Customer Facing
- Solution owner providing business and technical expertise to support broader solution efforts.
- Build trust and clarity by translating customer needs into actionable technical insights.
- Confident presenter to groups of decision makers, ensuring technical and commercial experience is conveyed accurately.
Multi-Vendor / Technology Expertise
- Specialise in multiple technologies within a domain and assess compatibility to recommend optimal solutions.
- Utilise vendor-specific tools, training certifications, and resources to support credibility and solution design.
- Strong understanding of technology ecosystems relevant to the Go-To-Market strategy.
Technology Recommendations
- Lead advising customers on best technologies and vendors to support their needs.
- Suggest and provide quotes for product add-ons that enhance existing environments.
Capture Requirements
- Conduct structured discovery to capture technical requirements, ensuring completeness and clarity.
- Document findings in line with CDW’s standards to inform design and delivery planning.
Proposal Creation
- Support the creation of proposals while working with aligned members of the Solution Sales team.
- Produce exemplary standard technical high-level design documents in line with customer requirements.
Services Promote
- Promote relevant CDW services in line with technical design and align internal support as needed.
- Provide accurate PS costings following internal processes.
Commercials
- Architecture driven pricing and sizing to ensure opportunities meet commercial elements.
- Strategic approach considering relevant options and potential commercial risks.
What we expect of you
- Demonstrable knowledge in hybrid cloud solutions from leading vendors.
- Expertise in Compute Solutions including CI, HCI, and servers powered by VMware, Nutanix, and Red Hat.
- Knowledge of a structured sales process and understanding of the competitive landscape.
- Ability to work collaboratively with sales and delivery teams.
- Maintains role-aligned certifications and actively pursues ongoing learning.
Required experience:
- Minimum of four years in a technical consulting, solution architecture, or pre-sales engineering role.
- Experience in building positive working relationships with customers.
- Familiarity with relevant vendor platforms and tools.
- Demonstrable experience of being business outcome lead during customer engagements.
- Track record of maintaining relevant technical certifications.
Key competencies
- Effective Communication — Persuades stakeholders with structured narratives linking technical trade-offs to business outcomes.
- Decision-Making - Leads complex trade-off analyses recommending approaches with quantified risks.
- Organisation and Time Management — Orchestrates schedules and priorities to protect programme critical paths.
- Relationship Management — Secures alignment across stakeholders by facilitating workshops and negotiating compromises.
- Personal Accountability — Champions team accountability by enforcing standards and driving post-incident learning.
- Customer Insight and Solution Delivery — Designs scalable, value-focused solutions aligning to customer KPIs.
- Commercial Awareness/Ownership — Drives revenue and margin across complex engagements.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Senior Solutions Architect - Hybrid Platforms employer: Dormont Manufacturing Co
CDW is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Solutions Architect role. Employees benefit from ongoing professional development opportunities, a supportive environment that values technical expertise, and the chance to engage with cutting-edge technologies in a hybrid work setting. With a strong focus on customer satisfaction and team accountability, CDW empowers its staff to drive meaningful outcomes while enjoying a dynamic and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Architect - Hybrid Platforms
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly articulate your experience and how it aligns with their needs. Tailor your message to highlight your expertise in hybrid cloud solutions and how you can drive value for their business.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that demonstrate your past successes in solution architecture. This will not only impress potential employers but also give them a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role and how you can contribute to their success.
We think you need these skills to ace Senior Solutions Architect - Hybrid Platforms
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with hybrid cloud solutions and technical consulting. We want to see how your skills align with the role of a Senior Solutions Architect, so don’t hold back on showcasing your relevant expertise!
Showcase Your Communication Skills:Since this role involves engaging with customers and presenting solutions, it’s crucial to demonstrate your effective communication abilities. Use clear and concise language in your application to reflect how you can persuade stakeholders and convey complex ideas simply.
Highlight Your Technical Expertise:Don’t forget to mention your knowledge of technologies like VMware, Nutanix, and Red Hat. We’re looking for someone who can translate customer needs into actionable insights, so make sure your application reflects your technical prowess and understanding of the competitive landscape.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Tech Inside Out
As a Senior Solutions Architect, you need to be well-versed in hybrid cloud solutions and the technologies from leading vendors like Cisco and Dell. Brush up on your knowledge of compute solutions, including CI and HCI, and be ready to discuss how these can meet customer needs.
✨Master the Art of Communication
Effective communication is key! Practice articulating complex technical concepts in a way that resonates with non-technical stakeholders. Prepare to present your ideas clearly and confidently, linking technical trade-offs to business outcomes.
✨Prepare for Customer Engagement Scenarios
Anticipate questions and scenarios that may arise during customer engagements. Think about how you would capture requirements and validate business needs. Role-play with a friend or colleague to refine your approach and ensure you're ready for anything.
✨Showcase Your Collaborative Spirit
This role requires working closely with sales and delivery teams. Be prepared to share examples of how you've successfully collaborated in the past. Highlight your ability to build positive relationships and drive successful outcomes through teamwork.
