Who we are
We’re looking for Integration Sales Managers who are excited about joining the Pay by Bank revolution and helping us change the way the world pays.
TrueLayer’s Integration Sales team is responsible for onboarding and integrating our clients into our platform. Solutions Engineers (Integration Sales Managers) are “Trusted Advisors” who map out use cases and ensure our customers realise the value in our service. They facilitate onboarding and technical integration, providing technical guidance and best practices. They act as an advocate between customers and internal teams.
Responsibilities
- A real sense of ownership for the customers you are responsible for.
- An ability to listen to customer problems and requirements, and then translate these into scoping documents and implementation plans.
- Show technical leadership by identifying best practices for API integration and assisting customers with their implementation.
- Eye for design and detail, bringing the integration to the next level of quality.
- Advocate for our customer needs internally by delivering insightful, quantitative feedback.
- Build a strong commercial relationship with customers, a high level of trust and the ability to influence decision‑making.
- Work closely with customers on identifying unique use cases, and developing collateral to assist in their product build.
- Work highly cross‑functionally internally, liaising across Product, Engineering, Sales, Design and more.
Qualifications
- Experience in a Sales Integration, Sales Onboarding, Customer Success, Solution Engineering, Technical Support, Developer relations or similar role.
- Enjoy working on complex projects.
- Good understanding of APIs.
- Switch between communicating with internal and external stakeholders, both technical and non‑technical.
- Prioritise efficiently without compromising on quality.
- Be focused in your approach and think ahead of customer needs to ensure a seamless consumer experience.
Preferred qualifications
- Experience working with Product and Engineering teams.
- Experience working in eCommerce or iGaming.
- Experience managing customers with large $100m+ revenue.
- Computer science or technology focused degree.
- Ability to speak fluently in multiple European languages.
Don’t meet all the requirements? Multiple studies have shown that people of underrepresented groups are sometimes less likely to apply if they do not meet every single requirement. We are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist, we’d still love to hear from you!
Benefits
- Meaningful equity in the company
- Flexible hours and hybrid working – work from home and our offices in London, Milan and Dublin
- Trust to do your best work within our hybrid framework
- 24 days holiday as standard with flexible bank holidays
- 12 fully‑paid wellbeing days a year and your birthday off (on top of the holiday allowance)
- 2 volunteering days to support causes important to you
- 90 day work from abroad policy
- Generous parental leave, above and beyond statutory requirements and with no minimum tenure
- Competitive pension contribution at 4% & 4%
- Private health insurance from the day you start
- Membership of mental wellbeing platform Spill and premium Calm subscription
- A £1000 budget to spend on learning & development each year
- Free lunch from Just Eat
We strongly encourage applications from underrepresented groups. If you’d like to discuss alternative working patterns, please let us know.
We will always aim to make adjustments to ensure we are fully inclusive to people with different needs during our interview process. If you need us to make any adjustments to suit your individual needs, we’ll be happy to support you.
