At a Glance
- Tasks: Lead and manage strategic broker relationships to drive performance and growth.
- Company: Markel, a forward-thinking insurance company with a human-centric culture.
- Benefits: Competitive salary, bonuses, flexible working, and opportunities for personal development.
- Other info: Join a diverse team that values collaboration and inclusivity.
- Why this job: Shape the future of Schemes while making impactful connections in the industry.
- Qualifications: Experience in delegated authority and strong account management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: London, Birmingham, Manchester or Leeds (Hybrid Working)
Shape the future of Scheme business at Markel! At Markel, we believe insurance should do more than manage risk — it should empower people, support ambition and build lasting partnerships. As our UK Schemes portfolio continues to expand, we’re looking for an experienced Schemes Account Manager to take ownership of some of our most strategically important delegated authority relationships.
This is a high-impact role at the heart of our fastest-growing distribution channel, offering genuine influence, senior exposure and the opportunity to shape how Schemes perform across Markel UK.
Why this role matters:
Our Schemes team is the centre of excellence for all delegated authority business within the NMUK Broker Channel. You will own and oversee a cross‑class portfolio of Scheme arrangements, working closely with broker and MGA partners, underwriters and internal teams to drive strong performance, profitable growth and long-term sustainability.
This is not traditional account management. It’s about scheme oversight, performance leadership and trusted broker partnerships, all rolled into one.
You’ll work across a diverse range of products including:
- Professional Indemnity
- Care
- Technology
- Life Science
- Construction
- BTE Legal Expenses
What you’ll be responsible for:
- Lead Scheme performance and oversight: Own the day-to-day management and governance of your Scheme portfolio. Run structured Quarterly Business Reviews with underwriters and brokers. Analyse underwriting, claims and operational MI to identify trends, risks and opportunities. Deliver clear commentary and recommendations to drive profitable outcomes.
- Be the trusted relationship lead: Act as the primary point of contact for broker and MGA partners. Build strong, credible relationships internally and externally. Manage expectations, provide timely responses and resolve issues confidently. Support renewals, defensive tenders and retention strategies.
- Drive growth and continuous improvement: Support the onboarding of new Schemes and development opportunities. Work closely with Broker Development to support trading partner strategies. Contribute insights into the wider Schemes growth and retention plan. Champion service excellence and continuous improvement across delegated business.
- Ensure strong governance: Work with Operations, Governance & Oversight, and Claims to meet DA requirements. Support delegated authority controls, data quality and reporting standards. Ensure Schemes operate in line with Markel’s governance and compliance framework.
What you’ll bring:
- Proven experience in delegated authority / Schemes within the UK Broker or MGA market.
- A strong background in account management with a track record of managing Scheme portfolios.
- Confidence analysing performance data and translating insight into action.
- Experience leading broker reviews, renewals and performance discussions.
- Strong partner management skills, with the ability to influence and challenge constructively.
- A proactive, self-starting outlook and a passion for building long-term relationships.
Why Markel?
At Markel, people come first — always. You’ll find a business that combines global scale with a genuinely human culture.
We offer:
- Autonomy to run your Scheme portfolio like a business.
- High visibility with senior leaders and cross‑class underwriters.
- The opportunity to shape a growing Schemes proposition.
- Competitive salary, bonus and benefits.
- Flexibility and support to work in a way that suits you.
We’re proud of our collaborative, inclusive culture and welcome applications from people of all backgrounds. Flexible working patterns are fully supported.
Ready to make an impact? If you’re an experienced Schemes or delegated authority professional looking for breadth, influence and purpose, we’d love to hear from you. Apply now and help shape the future of Schemes at Markel.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
Senior Schemes & Broker Relationships Lead employer: Dormont Manufacturing Co
At Markel, we prioritise our people and foster a collaborative, inclusive culture that empowers employees to thrive. As a Senior Schemes & Broker Relationships Lead, you will enjoy the autonomy to manage your own portfolio while benefiting from high visibility with senior leaders and the opportunity to shape our growing Schemes proposition. With competitive salaries, flexible working arrangements, and a commitment to diversity, Markel is an excellent employer for those seeking meaningful and rewarding careers in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Schemes & Broker Relationships Lead
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Dormont Manufacturing Co). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Dormont Manufacturing Co. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Schemes & Broker Relationships Lead
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Dormont Manufacturing Co.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Dormont Manufacturing Co. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Dormont Manufacturing Co to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Dormont Manufacturing Co, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Dormont Manufacturing Co's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
