At a Glance
- Tasks: Design engaging mobile experiences for millions of fans at live events.
- Company: Join Ticketmaster, a leader in live entertainment technology.
- Benefits: Hybrid work, competitive salary, and opportunities for personal growth.
- Other info: Collaborative team environment with a focus on creativity and excellence.
- Why this job: Shape unforgettable moments for fans worldwide through innovative design.
- Qualifications: Experience in digital product design and proficiency in Figma.
The predicted salary is between 60000 - 75000 £ per year.
Location: London, UK – hybrid
Division: Ticketmaster UK
Line Manager: Associate Director, Product Design
Contract Terms: Permanent, Full-Time
THE TEAM
As designers at Ticketmaster, we create beautiful moments that connect millions of fans to the live entertainment they love. We create access, so they can make their next live event unforgettable. We create delight. We’re looking for an experienced and confident Senior Product Designer, with rich visual design skills, interaction design experience and expert native platform knowledge to join our global mobile app team. This team crafts high-impact mobile products, focusing on creating unforgettable experiences that make browsing, searching and event entry a personal and meaningful moment for every fan.
THE JOB
As Senior Product Designer – Marketplace, Global App, you will work with the team that specializes in the experience of the millions of fans, all over the world, who search, buy and enter events for the biggest names in music, sports, arts and theatre, all from their phone. Ticketmaster has a commanding global presence with thousands of events being purchased across 20+ markets, and we are focused on delivering our new experiences to all users regardless of where they are located. You will collaborate with the team, and business stakeholders, to take ownership of projects from concept through to pixel-perfect final deliverables, providing innovative solutions for the next generation of fan experiences with our globally distributed team.
WHAT YOU WILL BE DOING
- Use core information architecture and interaction design skills to take product design deliverables through a full project lifecycle
- Conduct user/market, usability and competitive design research where required
- Understand user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision
- Generate storyboards, prototypes, animated and interactive assets with minimal supervision
- Leverage AI tools to accelerate design exploration, prototyping and cross functional collaboration with product and engineering
- Conduct internal QA tests to ensure deliveries meet initial design specifications
- Work with the Analytics and Product Management teams to make measurable UX decisions
- Understand and translate the long-term vision and strategic business goals into compelling design solutions
- Remain informed of best practices, especially within the mobile app landscape
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- Thorough grounding in principles, methodology and practices of digital product design with proven hands‑on experience in a working environment, i.e. UX design, interface design, mobile app design, interaction design
- Ability to provide a range of innovative and compositionally strong design solutions
- Fully conversant in Figma and/or other industry leading software
- Experience working on pattern libraries and design systems
- Ability to think creatively and present concepts clearly to stakeholders and team members
- Proven experience working with mobile applications, preferably B2C e-commerce properties with high traffic
- Experience using AI tools in design workflows to enhance collaboration, accelerate prototyping and improve design-to-code handoff
- An understanding of capabilities and limitations of technologies that are used to create powerful interactive experiences: Swift / CSS / React etc is preferred
- An understanding of grid systems, layout, typography and graphic design is strongly desired
- Experience with usability testing and report generation beneficial
- Portfolio required
YOU (BEHAVIOURAL SKILLS)
- Strong creative problem‑solving skills
- Excellent written, verbal communication and storytelling skills
- Ability to juggle and manage simultaneous concurrent requests within the same project area
- A keen eye for detail in designs and requirements
- Confidence in understanding complex business, system, and user flows and processes
- An active communicator - proactively raising questions and issues as encountered
- A curious, proactive and self‑directed learner, interested in emerging tools, trends, processes and personal growth
- Slight flexibility in hours to accommodate our globally distributed team
- Have a hunger and passion for excellence
Senior Product Designer, Marketplace Global App employer: Dormont Manufacturing Co
At Ticketmaster, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Located in the heart of London, our hybrid work model allows for flexibility while working alongside a global team dedicated to crafting unforgettable experiences for millions of fans. With ample opportunities for professional growth and a commitment to innovation, joining us as a Senior Product Designer means becoming part of a passionate community that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer, Marketplace Global App
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Dormont Manufacturing Co for a Senior Product Designer, Marketplace Global App, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Dormont Manufacturing Co before they go live!
We think you need these skills to ace Senior Product Designer, Marketplace Global App
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Product Designer, Marketplace Global App at Dormont Manufacturing Co, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Dormont Manufacturing Co does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Dormont Manufacturing Co. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Dormont Manufacturing Co.
How to prepare for a job interview at Dormont Manufacturing Co
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Dormont Manufacturing Co, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Dormont Manufacturing Co might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Dormont Manufacturing Co!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Dormont Manufacturing Co is looking for.
