At a Glance
- Tasks: Lead partnerships with Microsoft, driving profitability and enhancing partner experiences.
- Company: Join a leading IT solutions provider with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact in the tech industry while developing your leadership skills.
- Qualifications: 5+ years in partner management, strong communication, and analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
As an IT solutions provider, partnerships are the fundamental centre point in delivering stakeholder value. Senior Partner Managers are accountable leaders within CDW’s cross-technology pillar Diamond partnerships across UK & International entities. This role will be supported by the Programmes & Incentives Specialist and has a focus on delivering:
- Commercial Excellence - Deliver Sustainable YoY Profitability
- Partner Experience - Drive incremental value for our partner community.
- Sales & Customer Experience - Drive relevance across internal and external customers.
These goals are supported by the CDW Way, our data-driven decision making, cross-departmental collaboration, and a continual improvement culture.
What you will do
Whilst the Senior Partner Manager will collaborate cross-functionally with other responsible teams, they are accountable for the partnership between CDW and the partner.
Commercial Excellence duties
- Lead the review of partner rebate schemes and targets, informing Solutions, PPM and sales leadership regularly on key actions they should take to enhance partner schemes and CDW profitability.
- Using Partner & Finance Reporting, the Senior Partner Manager is the rebate profitability owner of the partnership, ensuring all partner schemes are maximised and demonstrating personal and team contribution towards driving a profitability result.
- Particularly focus will be on large MOU investment agreements with partners.
- Negotiation and execution of Partner Commercial Agreements of our largest partnerships with the support of PPM, Solutions and Sales Leadership.
- Maximising Partner Program Opportunity and Profitability for CDW & Sales teams.
- Documenting and Driving Sales Accountability in an Agreed & Executed Partner Plan with leadership from Sales, Solutions, Marketing and OCTO Teams.
- Deep understanding of local and global partner opportunity, competitor landscape, and actioning refresh/White spacing opportunity with Marketing, Sales & Solutions.
- Overall accountable for Partner Investment across funded heads, marketing and rebates collaborating with responsible parties and leveraging partner alliances.
- Responsible for leading partner reinvestment opportunities working with PPM, Solutions and Sales leadership.
- Working closely with OCTO, Solutions, Sales and Managed/Professional services teams to drive CDW delivered partner related services highlighting areas of opportunity to leadership and holding stakeholders accountable.
Key partner experience duties
- Delivering high quality executive-level engagements (e.g. QBRs) including all key internal and external stakeholders representing CDW as the senior stakeholder at Partner and customer events.
- Collaborating with Programmes and Incentives Specialist to enhance and grow programme opportunities and revenue.
- Accountable for Partner Internal and External Comms (e.g. SharePoint pages, launches, updates).
- Responsible to articulate CDW’s Strategy, Proposition, GTMs & Value Statement to a wide range of partner stakeholders with the support of sales, solutions, and marketing.
- Relevant program of Partner Enablement with Sales Teams working with Enablement.
- Responsible for One Agreed, Documented and Executed Partner Plan working cross-functionally with business leaders across marketing, sales, solutions, and reporting.
- Accountable for Partner Compliance including Accreditations, Contracts & Certifications being up to date, supporting our partner operations team where needed.
- Accountable for Partner ROI for investments made into CDW and documented governance plan and reviews.
Key sales & customer experience duties
- Leading execution of relevant Communications to sales in collaboration with sales, marketing, OCTO, and solutions.
- Leading Seller Adoption by building deep relationships and accountability with sales leadership with a view of enhancing sales and customer experience.
- Working with solutions, OCTO, and enablement leadership to deliver high quality, relevant partner enablement that aligns closely to CDW’s Propositions and GTM Messaging.
- Responsible as the point of escalation for sales and customer within the partner where necessary.
Continual improvement KPIs
- Demonstrate continual improvement for the Microsoft Practice by delivering regular improvements to Partner Experience, Customer & Sales Experience and Commercial Excellence across the Solutions org.
- Supporting, Mentoring, or coaching the Programmes and Incentives Specialist and other roles within the Practice, offering advice and sharing learnings.
- Regular connections with US and Canada PPM teams to discuss best practice and global partner approach.
What we expect of you
- Industry Experience: Understanding the channel, CDW’s market, competition and how we win.
- Partner Business Management Experience: At least 5 years’ experience in a Microsoft partner management role or equivalent in the IT Channel.
- The successful candidate will demonstrate:
- Ability to lead teams and large partner programs.
- Clear and articulate communication skills.
- Strong intellectual capability and curiosity.
- Initiative and proactivity.
- A strong work ethic and resilience.
- Excellent prioritisation and time-management skills.
- A data-driven and analytical approach.
- Ability to build and leverage networks effectively.
- High emotional intelligence and people skills.
- A growth mindset and openness to learning.
- Strong problem-solving ability.
- Results-focused execution.
Success measures
A Successful Senior Partner Manager will be able to demonstrate team and personal contribution in developing partnerships across Commercial Excellence, Partner Experience and Sales & Customer Experience.
Commercial Excellence KPIs Include
- Partner & CDW Services Revenue Growth (%)
- Partner Investment Growth (PCI %)
- Partner Reinvestment Performance (%)
- Partner Programme Utilisation (£)
- Partner MOU Performance (£)
Partner Experience KPIs Include
- Aligning with our Partner Plan & Strategy and executing with sales, solutions, services, and marketing individuals ensuring CDW are expanding its network within partners.
- Partner Compliance (e.g. % Accreditations, Contracts & Certifications Completed).
- Partner ROI (% Return on Investment).
Customer & Sales Experience KPIs Include
- Execution of Relevant Communication (Communicate CDW’s Partner Pedigree, Capability & USPs, Partner Insights, incentives, events).
- Drive Seller Adoption Through Personal Brand.
Continual Improvement KPIs
Demonstrate continual improvement for the Microsoft Practice by delivering regular improvements to enhance Partner Experience, Customer & Sales Experience and Commercial Excellence across the Practice and Solutions organisation.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Senior Partner Manager - Microsoft employer: Dormont Manufacturing Co
CDW is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Partner Manager role. With a strong focus on employee growth and development, CDW offers extensive training opportunities and encourages cross-departmental collaboration, ensuring that every team member can contribute to and benefit from the company's success. Located in the UK, employees enjoy a dynamic environment where they can engage with leading technology partners and drive meaningful impact in the IT solutions sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Partner Manager - Microsoft
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Senior Partner Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in partner management and how you've driven commercial excellence in previous roles. Be ready to share specific examples!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the position.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it shows you’re genuinely interested in joining our team at CDW. Let’s get you that Senior Partner Manager position!
We think you need these skills to ace Senior Partner Manager - Microsoft
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in partner management, especially with Microsoft. We want to see how your skills align with our goals at CDW!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven profitability and enhanced partner experiences in previous roles. Numbers and results speak volumes!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language that reflects your understanding of the role and the industry. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Partners Inside Out
Before the interview, dive deep into understanding CDW's partnerships, especially with Microsoft. Familiarise yourself with their partner programmes, rebate schemes, and how they drive profitability. This knowledge will help you articulate how you can enhance these partnerships during your conversation.
✨Showcase Your Commercial Acumen
Be prepared to discuss specific examples of how you've driven commercial excellence in previous roles. Highlight your experience with partner agreements, revenue growth, and any successful negotiations you've led. This will demonstrate your capability to manage and maximise partner relationships effectively.
✨Communicate Clearly and Confidently
As a Senior Partner Manager, you'll need to engage with various stakeholders. Practice articulating CDW’s strategy and value proposition clearly. Use examples from your past experiences to illustrate your points, ensuring you convey your ideas confidently and succinctly.
✨Emphasise Collaboration Skills
This role requires cross-functional collaboration, so be ready to discuss how you've worked with different teams in the past. Share instances where you’ve successfully collaborated with sales, marketing, or solutions teams to achieve common goals, showcasing your ability to drive results through teamwork.
